Experience

ProVen Pharma

• United States
• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Administrative Assistant

  • Apr 2022 - Present

  ·Supports human resources department by screening, testing, and interviewing applicants.·Prepares payroll by calculating pay, distributing checks, and maintaining payroll records using QuickBooks.·Provides orientation for new employees by providing information packets, reviewing company policies, gathering withholding and other payroll information, explaining benefit programs, and obtaining signatures for documents.·Maintains human resources records for employees by recording the hiring, transfer, termination, change in job classifications, and merit increase dates as well as tracking vacation, sick, and personal time.·Documents and tracks human resources actions by completing forms, reports, logs, and records.·Create monthly newsletter as well as be creative with holidays, birthdays and engaging as a team.·Accomplishes human resources department and organization mission by completing related results as needed.·Manage a computerize database for large client orders while executing planning responsibilities and controlling company inventory.·Reconcile QuickBooks accounts and provide balance reports, input bank statement data assuring accounts are update accurately and timely



JLR

• United Kingdom
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Customer Care Specialist

  • Aug 2021 - Present

  ·Operate telephone switchboard to answer, screen, or forward calls, providing information and taking messages.·Greet clients/prospects entering the premises in a cheerful upbeat manner, determine nature and purpose of visit, and direct or escort them to specific destinations.·Provide information about the company, such as location of departments or offices, employees within the organization, or services provided.·Collect, sort, distribute, or prepare mail, messages, or courier deliveries·Process payments such as deposits and extended warranty.·Upload and process invoices and Purchase Orders (POs) using CDK to ensure adherence to company guidelines.·Ensure processing of invoices and POs for payment is completed timely and accurately·Stock in vehicles into the system as well as program keys for dealership use.



Old Navy

• United States
• Retail
• 700 & Above Employee

• Product Operation Specialist

  • Dec 2019 - Aug 2020

  ·Lead and manage execution of assigned specialized functional area- merchandising or product operations. ·Be accountable to personal goals which contribute to overall store goals and results. ·Consistently treat all customers and employees with respect and contribute to a positive work environment.·Serve as a role model to achieve priorities in store with the customer as the primary focus. . ·Act based upon direction from the Sales & Service Leader ·Lead and manage execution of assigned specialized functional area- merchandising or product operations. ·Be accountable to personal goals which contribute to overall store goals and results. ·Consistently treat all customers and employees with respect and contribute to a positive work environment.·Serve as a role model to achieve priorities in store with the customer as the primary focus. . ·Act based upon direction from the Sales & Service Leader



Old Navy

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Jun 2017 - Aug 2019

  ·Keep the designated store sections clean, including putting all clothes in order, folding them, and keeping them in their right positions·Engage with the customer, listen to them actively, and observe non-verbal cues to anticipate their service needs·Assist the customers with returns and refunds, and resolve complaints that may arise from their transactions with Old Navy·Meet stores Credit Card goal and continuously advertise the benefits of the ONC ·Train new associates to Old Navy standards