Experience

Independent Physical Therapy

• Front Office Manager

  • Aug 2016 - Present

  I currently manage 7 offices from the corporate location via Raintree. I ensure all employees are following office procedures and protocols by running various reports to track office and staff productivity. Monthly trips to all office are done to go over productivity, problems, and accomplishments.



Back to Healthcare

• Operations Manager

  • Feb 2014 - Jun 2016

  Financial Manager (GI,Cash, PI,WC)Billing and collectionsEnforce Procedures and protocolsConduct Staff training/weeklyOversee all departmentsManagement by StatisticsManage a multiline phone system. Advance Multiple Schedule patients in a block scheduling system. Responsible for flowing patients and Doctors through treatment schedule on a daily basis. Educate patients before and during treatment plansAssist in PR with the CEO of office



Sunshine Dental

• Receptionist

  • Jul 2013 - Feb 2014

  Managed Patient Cases by scheduling and ensuring Treatment plan is followed. Collection of rightful payment is collected at time of service by patient/ Insurance company payments are collected in a timely fashion and posted . Addressed all incoming and outgoing calls, emails, and faxes.



Opus Medical Center

• Case Manager

  • Sep 2011 - Jun 2013

  Audited and followed all patient cases from beginning to end. Ensured all ordered procedures and equipment were rendered.Manager duties: enforce procedures and protocols, case managment, financial consults with New patients, flow doctor to ensure patient time is used wisely, manage/cover all departments when problems occurs or positions are short.Front office duties: multi line telephones, filing, faxing, EMR, patient assistance with forms, first line of correspondence for all… Audited and followed all patient cases from beginning to end. Ensured all ordered procedures and equipment were rendered.Manager duties: enforce procedures and protocols, case managment, financial consults with New patients, flow doctor to ensure patient time is used wisely, manage/cover all departments when problems occurs or positions are short.Front office duties: multi line telephones, filing, faxing, EMR, patient assistance with forms, first line of correspondence for all departments. Back office: assist with patient treatments, machine maintenance Show more Show less



Invitation Unlimited

• Personal Assistant

  • Jan 2010 - Mar 2012

  Addressed all personal and business related affairs.