Experience

Dallas Central Appraisal District

• Government Administration
• 1 - 100 Employee

• Executive Legal Assistant

  • Sep 2018 - Present

  Dallas-Fort Worth Metroplex Responsible for all administrative duties for Legal Services Director and Chief Appraiser Drafts correspondence, reports, and other material as necessary Coordinates various meetings involving government and private sector officials Keeps records and maintains minutes of the Board of Directors' meetings Maintains master mailing list for all county government elected and appointed officials Assists property owners or others calling for the Chief Appraiser and assists them in… Show more Responsible for all administrative duties for Legal Services Director and Chief Appraiser Drafts correspondence, reports, and other material as necessary Coordinates various meetings involving government and private sector officials Keeps records and maintains minutes of the Board of Directors' meetings Maintains master mailing list for all county government elected and appointed officials Assists property owners or others calling for the Chief Appraiser and assists them in resolving problems Maintains and operates computer hardware with software programs relations to word processing and mail merging Establishes and maintains lawsuit files as well as arbitration files Maintains files on all DCAD tax code litigation Maintains DCAD computerized records including MARS and other related files and databases Processes all incoming and outgoing litigation documents and correspondence Maintains confidentiality of data Prepares department status reports and other statistical information Scans and tags documents as required

• Receptionist

  • Apr 2017 - Sep 2018

  Answers & properly routes incoming calls using switchboard Greets and properly routes visitors to the appropriate division Complies reports on the number of calls and visitors received Monitors logs and sign-in sheet during the ARB process Assists other divisions with various clerical duties Monitors visitor activity in the lobby and coordinates with the Building Engineers Provides customer assistance; and the use of the DCAD web site Provides general clerical support to… Show more Answers & properly routes incoming calls using switchboard Greets and properly routes visitors to the appropriate division Complies reports on the number of calls and visitors received Monitors logs and sign-in sheet during the ARB process Assists other divisions with various clerical duties Monitors visitor activity in the lobby and coordinates with the Building Engineers Provides customer assistance; and the use of the DCAD web site Provides general clerical support to include the processing of letters for the public and supporting ARB material preparation activities



American Property Guard

• Real Estate Property Tax Specialist

  • May 2015 - Apr 2017

  Plano, TX Data entry using internal software Data research for Commercial & Residential Properties Managed telephone calls Customer Service Quality check for tax certificates Quality Control Remote & off-site access



Yancy Insurance

• Customer Service Representative

  • Dec 2014 - May 2015

  Arlington, TX Provided proof of insurance. Assisted with updating accounts and entering new accounts into AMS360. Manage telephone switchboards. Data entry using AMS360. Outlook Email. Employee record keeping. Provided Customer Service with all walk-ins. Handled Mail Distribution



Siplast

• United States
• Wholesale Building Materials
• 100 - 200 Employee

• Receptionist

  • Oct 2009 - Dec 2014

  Receive and fulfill sales aid orders. Inventory product samples and literature. Coordinate UPS shipments. Manage telephone switchboards. Enter call reports and expense reports. Data entry using Sage Abra HRMS software. Employee record keeping.



Cotton Patch Cafe

• Junior Floor Manager

  • Apr 2011 - Nov 2011

  Cedar Hill Customer service. Managed team of restaurant hosts. Handled telephone orders and reservations. Entered customer orders and served as cashier



Allstate

• United States
• Insurance
• 700 & Above Employee

• File Clerk

  • Jun 2009 - Oct 2009

  Dallas/Fort Worth Area Answered telephones and greeted walk-in customers. Accepted and processed payments and insurance paperwork. Completed all office filing and mail distribution.