Experience

black kettle cafe

• United States
• Restaurants
• 1 - 100 Employee

• Lead Server

  • Aug 2017 - Feb 2018

  Attended to new tables promptly to answer first questions and take drink orders, provided extensive information about menu items, took down special restrictions, and always suggest upsell items such as appetizers, stocked and maintained cleanliness to stations, created effective employee schedules that maintained coverage at peak times and minimized labor costs, recruited, hired and trained staff on customer service standards and productivity strategies Attended to new tables promptly to answer first questions and take drink orders, provided extensive information about menu items, took down special restrictions, and always suggest upsell items such as appetizers, stocked and maintained cleanliness to stations, created effective employee schedules that maintained coverage at peak times and minimized labor costs, recruited, hired and trained staff on customer service standards and productivity strategies



Chevron

• United States
• Oil and Gas
• 700 & Above Employee

• Store Manager

  • Nov 2015 - Jul 2017

  Conducted store inventories, scheduled and led weekly store meetings for all employees, assigned employees to specific duties, counted cash drawers and made bank deposits, reordered inventory, interviewed job candidates and made staffing decisions, hired, trained and evaluated personnel in sales, generated repeat business through exceptional customer service, implemented a new ordering process and identified poor work habits to improve process effectiveness Conducted store inventories, scheduled and led weekly store meetings for all employees, assigned employees to specific duties, counted cash drawers and made bank deposits, reordered inventory, interviewed job candidates and made staffing decisions, hired, trained and evaluated personnel in sales, generated repeat business through exceptional customer service, implemented a new ordering process and identified poor work habits to improve process effectiveness



AllenMed, Inc.

• United States
• Medical Device
• 1 - 100 Employee

• Marketing Representative

  • Aug 2012 - Apr 2015

  Served as the primary point of contact for incoming media calls, including requests for meetings and interviews with other companies, leveraged professional relationships to develop new business opportunities, worked closely with patients to identify their needs, directed and coordinated marketing activities and policies to promote products and services, coordinated and participated in promotional activities and trade shows, developed and deepened relationships with key customers by closely monitoring projects, providing information and resolving concerns Show less



Gilmer Country Club

• United States
• Events Services

• Bar Waitress

  • Apr 2013 - Aug 2013

  Communicated with guests to record orders and assess needs, anticipated guest needs and provided proactive service, served alcoholic and non-alcoholic beverages in a bar environment, processed credit cards, checks, gift cards, and coupons, verified cash drawer against day receipts, refilled and rotated items on shelves to maintain well stocked inventory, provided friendly and attentive service Communicated with guests to record orders and assess needs, anticipated guest needs and provided proactive service, served alcoholic and non-alcoholic beverages in a bar environment, processed credit cards, checks, gift cards, and coupons, verified cash drawer against day receipts, refilled and rotated items on shelves to maintain well stocked inventory, provided friendly and attentive service



Wesley House Assisted Living

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Floor Staff

  • Apr 2012 - Jul 2012

  Ensured HIPPA compliance, assessed the needs of the residents, delivered in home care to disabled adults Ensured HIPPA compliance, assessed the needs of the residents, delivered in home care to disabled adults



Cato Corporation

• United States
• Retail
• 700 & Above Employee

• Assistant Manager

  • Mar 2005 - Apr 2006

  Recruited, interviewed and hired individuals who would bring passion and dedication to the positions at hand, immediately addressed problems with customers to promote quick and successful resolution, interacted with customers as they entered the store to determine what their needs were, recommended merchandise to customers based on their preference, handled scheduling duties to ensure that the store was properly staffed at all times, stocked and replenished merchandise according to store layouts, monitored security and handled incidents in a calm and professional manner, followed merchandising guidelines to present visually appealing displays, completed all point of sale opening and closing procedures, including counting the contents of the cash register, supervised and directed all merchandise and shipment processing Show less



longbranch package

• Store Manager

  • Feb 2003 - Mar 2005

  Scheduled and led weekly store meetings for all employees, reordered inventory, assigned work to team members based on company needs, counted cash drawers and made bank deposits, responded to customers concerns with a friendly and knowledgeable service, made sure all daily tasks were completed, hired, trained, and evaluated personnel in sales Scheduled and led weekly store meetings for all employees, reordered inventory, assigned work to team members based on company needs, counted cash drawers and made bank deposits, responded to customers concerns with a friendly and knowledgeable service, made sure all daily tasks were completed, hired, trained, and evaluated personnel in sales