Assessment Centre Manager

• Aug 2021 - Present

Responsible for all aspects of managing the delivery of end-point assessments for heritage apprenticeships and archaeology NVQs. Got to be one of the most interesting sectors to work in and I've never met such enthusiastic students! Responsible for all aspects of managing the delivery of end-point assessments for heritage apprenticeships and archaeology NVQs. Got to be one of the most interesting sectors to work in and I've never met such enthusiastic students!

English Teacher (plus training)

• Apr 2019 - Aug 2021

Lead - Live Assessment Team

• May 2017 - Mar 2019

Qualification Delivery and Award Manager (and other roles)

• Oct 2011 - Dec 2016

Led a team to ensure that all examinations were marked accurately, on time and that we set fair and reliable grade boundaries for learners. Supported the development of fit-for-purpose exam papers, focusing on assessment delivery and award. • Supported and enabled my team of subject leaders so that we delivered the right exam results, on time, for all our customers. • Developed fruitful and effective relationships with internal and external stakeholders, often in a high-pressured environment with conflicting demands. • Ensured that learners got a fair deal by ensuring that my team supported the design of relevant and engaging qualifications, with accurate assessment • Ensured that my team carried out all administration functions effectively, and that standards of assessment and reporting met all regulatory requirements. • Led on lessons learned activity and re-designed processes and documentation to improve efficiencies. • Designed and delivered training and development workshops for the wider team to up-skill colleagues and mitigate risks during the examinations process. Subject Leader • Provided focused, effective and timely customer service to schools and colleges using BTEC qualifications. • Managed senior examiners, performance managing where necessary, to ensure that key milestones were met. • Wrote and produced high-quality, accurate awarding reports and files for submission to the regulators: this enabled the organisation to continue as an accredited awarding body, which was essential to its qualifications offer. Assessment Associate (AA) Relations Advisor Provided a helpful and efficient development service to the wider business in respect of all AAs. • Developed and managed the company’s senior AA development programmes. • Designed and delivered development workshops. • Managed all aspects of staging training events, ensuring effective training delivery. Show less

English Teacher

• Aug 2010 - Sep 2011

I taught learners at all levels from age 6 to 50+. The majority of my teaching involved preparing trainee primary school teachers for their exams. I developed teaching approaches to encourage learners to participate more actively in their learning, along with coaching in exam technique. I taught learners at all levels from age 6 to 50+. The majority of my teaching involved preparing trainee primary school teachers for their exams. I developed teaching approaches to encourage learners to participate more actively in their learning, along with coaching in exam technique.

Stakeholder Manager (and other roles)

• Jun 2004 - Dec 2009

Developed and managed positive, productive and rewarding relationships with employer organisations, awarding bodies and other stakeholders. • Managed relationships with external stakeholders in a high pressured, sensitive environment with tact and diplomacy. • Gave detailed advice and guidance to employer organisations and awarding bodies to help them develop sector qualifications strategies, national occupational standards and Diploma qualifications, in line with government policy. • Managed a small team to deliver effective support to other managers. • Acted as a single point of contact, using judgement and initiative to manage risks and issues pragmatically and efficiently. • Project managed standards development projects, including setting and monitoring finances, so that they stayed within budget, provided value for money and met milestone outcomes. • Successfully managed all aspects of staging high-profile events, including budgets. Show less

Lead External Verifier (self-employed)

• Aug 2002 - Jun 2004

Responsible for successful implementation, quality assurance and award of NVQs/SVQs, working closely with colleges, training providers and employers. Responsible for successful implementation, quality assurance and award of NVQs/SVQs, working closely with colleges, training providers and employers.

Marketing Director (and other roles)

• Dec 1995 - Aug 2002

Marketing Director and Lead External Verifier Responsible for design and implementation of marketing strategies and plans, to align with the wider business strategy. Operationally, this included staging corporate events and conferences, liaising with press, copy writing and the production of all marketing materials and annual reports. This dual role included also acting as a lead external verifier, working closely with employers, schools and colleges to improve business performance through systematic training, development and assessment, linked to NVQ and SVQ implementation. Business Development Manager, Training Advisor, Trainee Training Advisor Drove training and development initiatives to improve business performance through systematic training and assessment (often linked to IiP). This involved analysing business strategy and key objectives and systematically analysing training needs. Show less