Experience

PayRio, Inc.

• United States
• Medical Practices

• Head of Community

  • Nov 2022 - Present

  PayRio is a female founded boutique Cannabis/CBD payment processor. Our extensive network of partnerships and in-house expertise ensure that we can find a program that suits our customers needs quickly and efficiently with simplified low cost pricing and leading technology. Let me be blunt… Being a cash based business is dangerous! It’s one of the main reasons dispensaries are robbed so regularly. It’s not just the product, criminals know that there are large amounts of cash on site. This puts your business, your revenue, and your employees at increased risk. It’s one of the reasons I’m so passionate about PayRio and the service we offer. I believe it is helping make cannabis businesses safer. As PayRio's Head of Community, I lead our pack in Cannabis Community engagement and collaboration. The PayRio team is full of people who are passionate about helping cannabis professionals succeed, in any way we can. I help build relationships, create content, spread the word about events, and manage our Public Relations.



Backbone

• Switzerland
• Photography
• 1 - 100 Employee

• Solutions Architect

  • Oct 2021 - Jul 2022

  “At Backbone, we create technology that helps cannabis and hemp companies manage their operations and see their supply chain clearly. Around the world, cannabis and hemp growers are facing an increasing market demand. Producers are faced with new challenges in their supply chain on an unprecedented scale. Founded in 2017, Backbone created a pioneering supply chain management software to solve these problems. Our team has witnessed first-hand the struggles and challenges cannabis and hemp growers faced in Humboldt County, CA and across the country. We are inspired to solve their problems.” As a Solutions Architect, some of my responsibilities include: Enterprise Software implementation, specializing in California Cannabis. Manage multiple customer accounts with concurrent project timelines. Conduct discovery sessions with customers to map processes and identify pain points. Design and implement complex solutions to meet each customers unique needs. Execute on project design and on-time deliverables, ensuring the completion of tasks and adherence to timelines. Develop a deep understanding of the Backbone application and keep up-to-date on a constantly iterating SaaS product. Provide technical direction and implementation support for customers and colleagues. Conceptual understanding of compliance rules and regulations across regions.



Guild Extracts

• Manufacturing
• 1 - 100 Employee

• Customer Service Manager/Marketing Manager

  • Dec 2019 - Oct 2021

  As Guild Extracts' Customer Service Manager/Marketing Manager, I wore many hats. I am always looking to learn, build my skillset, and help my company succeed in any way I can. Some of my regular duties include: Building/Maintaining POS/Distribution systems, such as LeafLink and NABIS.Maintaining www.guildextracts.com using SquarespaceManaging our Weekly Menu and CRM (Mailchimp)Contributing ideas for improving work processesMaintaining different sales/accounting information using Quickbooks, Google Drive, and ExcelBuilding rapport and maintaining relationships with Dispensary ManagementMaintaining on site inventory of all merchandise and marketing materialsManaging a team of Brand AmbassadorsCreating Graphic Design using Affinity Designer and Affinity Photo Answering consumer email inquiriesHelping Guilds Sales Reps with any of their needsWorking different trade shows such as High Times and Emerald cupHave a full understanding of each product in our line, as well as an understanding of cannabis itselfManaging office needs

• Packager

  • Mar 2016 - Dec 2019

  As a packager, my daily duties were:Packaging productsOrganized and compiled all documentation in relation to packaged productsTrain new packagers as they came on board