Experience

Site Safe New Zealand Inc

• New Zealand
• Construction
• 1 - 100 Employee

• Quality Advisor

  • Jun 2017 - Present



Learning Data

• Information Services

• User Support, Training, Marketing Specialist

  • Sep 2014 - Sep 2016

  Key responsibilities include:• Develop training materials to support customers as they use ClassIS and Schoolbag• Demonstrate passion and knowledge about the benefits of technology for education• Handle customer situations with empathy and resolve user issues• Commitment to customer service with a “can-do" attitude• Write clear, concise explanations of solutions to answer user enquiries• Methodically log and manage all actions in a ticket system• Compile direct mail campaigns• Lead generation• Write informational blogs about product features• Deal with inbound sales calls/queries• Manage client enquiries



G4S

• United Kingdom
• Security and Investigations
• 700 & Above Employee

• Customer Service Representative

  • Jun 2014 - Sep 2014



IMPAC

• New Zealand
• Professional Training and Coaching
• 1 - 100 Employee

• Systems and Development Support

  • Feb 2012 - Feb 2014