Amanda Elkins

PLEX Associate at Silfex, Inc. - A Division of Lam Research Corporation
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • English Native or bilingual proficiency
  • Spanish Limited working proficiency

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Bio

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Credentials

  • Office Managment
    -

Experience

  • Silfex, Inc. - A Division of Lam Research Corporation
    • United States
    • Semiconductor Manufacturing
    • 300 - 400 Employee
    • PLEX Associate
      • Sep 2021 - Present

  • JoAnns Tax Service
    • Hamilton, Ohio
    • IT Support Technician
      • Apr 2018 - Sep 2021

      Trouble shoot, support, update and maintain technology environment for company. Act as a liaison between users and DRAKE support to ensure main tax software updated and issue free. Interface software pieces together on server to ensure interoperability. Assist other technology projects as needed. Trouble shoot, support, update and maintain technology environment for company. Act as a liaison between users and DRAKE support to ensure main tax software updated and issue free. Interface software pieces together on server to ensure interoperability. Assist other technology projects as needed.

  • Insight Global/TriHealth
    • Oxford, Ohio
    • Client Tech Analyst
      • Dec 2018 - Jul 2019

      Was employed as an Insight Global contractor to TriHealth at McCullough Hyde Memorial Hospital. Responsible for main hospital IT support, 20+ off-site offices. Epic Install, writing technical instructions, assisting with project management, using PrintLogic/DameWare/LanDesk to remote into computers, installing/repairing hardware and software, inventory management, McAfee maintenance and interfacing mobile devices to hospital telcomm. Was employed as an Insight Global contractor to TriHealth at McCullough Hyde Memorial Hospital. Responsible for main hospital IT support, 20+ off-site offices. Epic Install, writing technical instructions, assisting with project management, using PrintLogic/DameWare/LanDesk to remote into computers, installing/repairing hardware and software, inventory management, McAfee maintenance and interfacing mobile devices to hospital telcomm.

  • Miami University Police Department
    • IT Support Specialist
      • Jan 2005 - Jun 2009

      Maintained 32+ computers, 3 networks, backup and security for Internet, support to officers, dispatch and admin staff. Implemented first CAD/RMS CISCO System in dispatch. Conducted all Ohio BCI &I Civilian background and fingerprinting reports. Also responsible for assisting with crime reporting and other tasks as needed. Special Project management and department record keeping. Maintained 32+ computers, 3 networks, backup and security for Internet, support to officers, dispatch and admin staff. Implemented first CAD/RMS CISCO System in dispatch. Conducted all Ohio BCI &I Civilian background and fingerprinting reports. Also responsible for assisting with crime reporting and other tasks as needed. Special Project management and department record keeping.

Education

  • Miami University
    Associate's degree, Software Development
    2016 - 2018
  • Miami University
    Bachelor's degree, Health Information/Medical Records Technology/Technician
    2014 - 2018
  • Miami University
    Associate's degree, Business Administration and Management, General
    2000 - 2013

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