Experience

KMD Brands Limited

• New Zealand
• Retail
• 1 - 100 Employee

• Senior Project Manager

  • Feb 2023 - Present



- eStar -

• Australia
• Technology, Information and Internet
• 1 - 100 Employee

• Project Manager / Account Manager

  • Jul 2020 - Feb 2023

  • Responsible for relationship management and project management for retail businesses in Australia and New Zealand.• Established strong relationships with clients and internal and external stakeholders.• Working with both technical and non-technical people and being the conduit between the two.• Management of multiple projects of varying scale and complexity concurrently.• Arranging and leading workshops• Pricing and selling software solutions.

• Project Manager

  • Jan 2019 - Jun 2020

  • Planning, implementing and delivering software projects for new and existing clients.• Requirements gathering, understanding scope, timelines, pricing and proposals.• Coordination of project team to deliver projects on time and to scope.• Experience with Waterfall and Agile methodologies.



Various

• Christchurch, New Zealand

• Independent Contractor

  • May 2017 - Jan 2019

  • Selected and implemented a new ERP and Ecommerce platform for a New Zealand retail business • E-commerce strategy and growth • Marketing planning and calendar • Database acquisition and campaign planning • Retail training documentation • Selected and implemented a new ERP and Ecommerce platform for a New Zealand retail business • E-commerce strategy and growth • Marketing planning and calendar • Database acquisition and campaign planning • Retail training documentation



Billabong Group - Australia

• Australia
• Retail
• 100 - 200 Employee

• Digital Operations Manager

  • Aug 2016 - Mar 2017

  • Team management and training • Photo studio and budget management • Planning and strategy for eCommerce operations • eCommerce business reporting to inform strategy • Set and achieve service levels and KPI’s • Stakeholder management in a global business • Team management and training • Photo studio and budget management • Planning and strategy for eCommerce operations • eCommerce business reporting to inform strategy • Set and achieve service levels and KPI’s • Stakeholder management in a global business



Amazon Surf

• New Zealand
• Retail
• 1 - 100 Employee

• Online Manager

  • May 2016 - Jul 2016

  • Management of Amazon Surf's online store; amazonsurf.co.nz• Channel performance including Search, Email, Social and Organic• P&L responsibility and management to budgeted levels• Online marketing budget management• Online business plan and short and long-term initiatives• Digital content management• Digital calendar management • Customer experience • Expansion of online business in NZ from site launch• Reporting to all key stakeholders on digital performance including global stakeholders Show less

• Online Manager

  • Apr 2014 - Apr 2016

  • Management of Amazon Surf's online store; amazonsurf.co.nz• Channel performance including Search, Email, Social and Organic• P&L responsibility and management to budgeted levels• Online marketing budget management• Online business plan and short and long-term initiatives• Digital content management• Digital calendar management • Customer experience • Expansion of online business in NZ from site launch• Reporting to all key stakeholders on digital performance including global stakeholders Show less

• Retail Assistant Accountant

  • May 2013 - Apr 2014

  • Responsible for all retail bank and balance sheet reconciliations and P&L’s• Delivered concise reports on stock management, layby management, marketing spend and overhead control to key stakeholders and senior management• Owned all aspects of stock management for the retail business

• Inventory Controller

  • May 2011 - Apr 2013

  • Reduced shrink and company stocktake time over two years through inventory management processes, controls, store training and manuals• Successfully planned, budgeted, resourced, coordinated and reported all store and warehouse stocktakes