Amanda De Waal

Customer Relations Manager at Nakisani Hygiene Services
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Contact Information
us****@****om
(386) 825-5501
Location
City of Johannesburg, Gauteng, South Africa, ZA
Languages
  • English Professional working proficiency
  • Afrikaans Full professional proficiency

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5.0

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/ Based on 2 ratings
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Ben Alberts

I have worked very closely with Amanda during the 5 years while she has served as my Personal Assistant. Her performance has been outstanding throughout the years and her professionalism and confidentiality was beyond a shadow of a doubt. She had excelled in this role and always maintained the highest levels of productivity. She added great value to the organisation and her job functions varied from having to deal with Capex orders and controls, to board papers and minutes of various meetings. She produced a high volume of work while maintaining high standards of quality and accuracy. At all times documentation was filed accordingly. Amanda was great to work with and she was always happy, friendly and willing to help anyone who required assistance or information. She took the initiative to go beyond the expected parameters of her job and she is able to work without supervision and is diligent, efficient and dedicated. Her job as Personal Assistant was demanding as we had to deal with internal and external clients as part of a listed company and to her credit she dealt with all issues with self-confidence. She is a great asset and a person who can add tremendous value to any organisation.

Jacques de Waal

Amanda is a highly qualified individual with exceptional people, administration and communication skills. She is very punctual and a great team player with fantastic ideas. I strongly recommend this person to any administration position in any industry.

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Credentials

  • Effective Credit Control
    -

Experience

    • Facilities Services
    • 1 - 100 Employee
    • Customer Relations Manager
      • Mar 2017 - Present

    • Office Administrator
      • Feb 2015 - Feb 2017

      - Monitor office operations- Assist in supervising sales staff- Maintain files and databases- Schedule appointments and meetings- Track office supply inventory- Check, submit and track all applications- Answer, screen and reroute all incoming calls- General admin & other ad-hoc duties - Monitor office operations- Assist in supervising sales staff- Maintain files and databases- Schedule appointments and meetings- Track office supply inventory- Check, submit and track all applications- Answer, screen and reroute all incoming calls- General admin & other ad-hoc duties

    • South Africa
    • Financial Services
    • 700 & Above Employee
    • Personal Assistant
      • Feb 2013 - Jan 2015

      To enhance the effectiveness of the Development Manager by providing management support. My duties include:- Ensuring that manager is fully aware of emerging problems or pressing deadlines- Ensuring timely reminders of information deadlines and helping to ensure that projects progress on time overall- Maintaining strict confidentiality- Diary management- Ensuring manager is fully aware of and is adequately prepared for all appointments - Providing general secretarial services to the manager including typing, filing etc- Taking minutes of meetings as requested and prompt drafting thereof- Answering and screening all incoming calls in a friendly and professional manner, determining the nature of calls and rerouting calls or taking messages when required

    • Executive PA
      • Sep 2007 - Mar 2012

      As Executive PA to both the Director of Operations & Complex GM and the Slots & Systems Manager my main responsibilities were to enhance my executives' effectiveness by providing management support and representing my executives as well as the EXCO team. My duties included:- Conserving executive's time by reading, researching, and routing correspondence, drafting letters and documents, collecting and analyzing information, initiating telecommunications- Maintaining executives' appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel arrangements- Welcoming guests and customers by greeting them, in person or on the telephone; answering or directing inquiries- Maintaining customer confidence and protecting operations by keeping information confidential- Completing projects and following up on results- Preparing reports by collecting and analyzing information- Providing historical reference by developing and utilizing filing and retrieval systems; recording meeting discussions- Maintaining office supplies by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies; verifying receipt of supplies- Contributing to team efforts by accomplishing related results as needed- Ensuring management team is fully aware of emerging problems or pressing deadlines- Undertaking function of chasing key information including departmental plan monitoring and ensuring timely reminders of information deadlines- Ensuring alleviation of my executives' workload by filtering out unnecessary and less urgent matters- Dealing with any given situation on behelaf of my executives

    • Infraset
      • Jul 2004 - Mar 2007

      As Debtors Clerk my responsibilities were:- Invoice & POD Control- Debtors & Cash Account Recons- Weekly Cashflow Forecast- Debt Collection- Data Capturing & Allocations- Journals- Recovery of Short Payments on Cash Sales Ledger- Credit Notes- Clearing Account- Refunds As Debtors Clerk my responsibilities were:- Invoice & POD Control- Debtors & Cash Account Recons- Weekly Cashflow Forecast- Debt Collection- Data Capturing & Allocations- Journals- Recovery of Short Payments on Cash Sales Ledger- Credit Notes- Clearing Account- Refunds

Education

  • Hoërskool Alberton
    1997 - 2001
  • Hoërskool Alberton
    Matric
    1997 - 2001

Community

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