Experience

Goodwin College

• United States
• Higher Education
• 100 - 200 Employee

• Librarian and Webmaster

  • Feb 2012 - Present

  Maintain library website. Assistant to Library Director. Assist students and faculty with reference and research. Librarian liaison to General Education and English Departments. Teach General Education, English, and Information Literacy courses. Catalog materials. Process materials in the library and out to the patrons. Maintain library website. Assistant to Library Director. Assist students and faculty with reference and research. Librarian liaison to General Education and English Departments. Teach General Education, English, and Information Literacy courses. Catalog materials. Process materials in the library and out to the patrons.



University of Massachusetts Amherst

• United States
• Higher Education
• 700 & Above Employee

• Learning Commons Supervisor

  • Oct 2009 - Feb 2012

  • Manager of Learning Commons and Technical Support desk. • Supervise student assistants. • Electronic resources reference assistance. • Research statistics on electronic services. • Answer student and faculty reference questions. • Assist student and faculty technical support questions. • Manager of poster printing operations. • Assist faculty on projects in the Teaching Commons. • Managed the purchasing of materials. • Manager of Learning Commons and Technical Support desk. • Supervise student assistants. • Electronic resources reference assistance. • Research statistics on electronic services. • Answer student and faculty reference questions. • Assist student and faculty technical support questions. • Manager of poster printing operations. • Assist faculty on projects in the Teaching Commons. • Managed the purchasing of materials.



Mass Mutual

• United States
• Investment Management

• Initial Premium Management Reporting Team Consultant

  • Sep 2008 - Oct 2009

  • Manage records and policies for Life New Business Insurance. • Create and execute reports in order to process insurance. • Answer reference questions for clients and co-workers. • Communicate with other reporting specialists to help research problems, resolve data issues etc. • Edit and archive records and policies. • Prepare documents for imaging. • Process administrative policyholder requests. • Educate participants on products. • Manage records and policies for Life New Business Insurance. • Create and execute reports in order to process insurance. • Answer reference questions for clients and co-workers. • Communicate with other reporting specialists to help research problems, resolve data issues etc. • Edit and archive records and policies. • Prepare documents for imaging. • Process administrative policyholder requests. • Educate participants on products.



Brighton Place Community Resource Center

• Librarian

  • Sep 2007 - Dec 2007

  Coordinated and presented community events and children's programs. Participated in fundraising, community outreach and processed donations. Organized, cataloged and maintained library materials. Managed the purchasing of materials. Answered member reference questions. Coordinated and presented community events and children's programs. Participated in fundraising, community outreach and processed donations. Organized, cataloged and maintained library materials. Managed the purchasing of materials. Answered member reference questions.



University at Buffalo

• United States
• Higher Education
• 700 & Above Employee

• Library Assistant

  • Aug 2006 - Dec 2007

  Managed and assisted with a variety of projects related to electronic resources. Updated web based databases and web pages for departmental and public use. Researched products for electronic books, journals and online learning tools. Created user guides for University at Buffalo alumni. Assist patrons with electronic tools and research. Online Reference Librarian Answered student and faculty reference questions via instant message virtual chat. Utilized various print and electronic resources such as online journals and databases to assist students and faculty with questions and projects. Public Relations and Reference Assistant Assisted librarians on creating and implementing special community, natural science, liberal arts and purchasing projects. Performed research for publications such as Cultural Literacy and Information Literacy. Participated in various collection developments and purchasing projects. Assisted in archival, electronic resources, website, and bibliography projects. Aided in implementing an electronic book section to library database. Amherst Main Library at Audubon Show less



Supreme Dental Laboratories

• Administrative Assistant

  • Aug 1997 - Dec 2007

  Managed main office for dental laboratory Built customer relations through phone calls, computer skills and deliveries. Supervised data entry, records management, billing, purchasing and invoicing of materials. Assisted in relations with vendors and clients. Managed main office for dental laboratory Built customer relations through phone calls, computer skills and deliveries. Supervised data entry, records management, billing, purchasing and invoicing of materials. Assisted in relations with vendors and clients.



Amherst Main Library

• United States
• Libraries

• Senior Page

  • Apr 2004 - Oct 2007

  Event Coordinator for four main Amherst libraries. Developed and implemented children's reading program, summer reading program, author program and theatre program events for the library. Assisted patrons to find relevant materials and helped students with documents needed for homework and reports. Managed and processed materials for the library and customers. Directed requested materials to other libraries and received inbound requests. Event Coordinator for four main Amherst libraries. Developed and implemented children's reading program, summer reading program, author program and theatre program events for the library. Assisted patrons to find relevant materials and helped students with documents needed for homework and reports. Managed and processed materials for the library and customers. Directed requested materials to other libraries and received inbound requests.