Production Planner

• Apr 2023 - Present

Quality Technician

• Jan 2023 - Mar 2023

Sample Receptionist Technician

• Oct 2022 - Dec 2022

• Responsible for accurately logging samples into the LIMs system in a timely manner. • Responsible for the taking in of customer samples, sorting and labelling them while ensuring that the correct information is recorded onto the LIMS system for samples that are to be analysed. • Responsible for supporting the sales and customer services team in administration and planning. • Responsible for handling any customer related queries where necessary and liaising with their team to problem solve these queries if needed. • Identify continual improvement in the customer’s overall experience with Eurofins by liaising with internal departments within Eurofins to ensure we meet our clients demands in a cost effective manner. Show less

Digital Publisher

• Jun 2022 - Sep 2022

Digital Publisher

• Mar 2022 - Jun 2022

Junior Quality Engineer

• Nov 2019 - Mar 2021

• Maximized productivity by implementing and monitoring performance metrics;• Participation in cross functional teams as required to provide consultative support on quality related issues using GMP. Provides support with investigations and root cause analysis; • Improved product quality by making recommendations for change;• Assisted with internal & external quality audits and vendor approvals;• Worked together with relevant teams and departments to manage and improve products, ensuring products adhere to company and industry quality standards;• Improved product quality by making recommendations for change. Quality management focused on the final product, reviewing customer complaints and quality defects investigations;• Implement process control and ensure process capability is maintained and identify opportunities for process improvement.• Ensured compliance with the rules required by the Ministry of Agriculture INMETRO (Brazilian regulatory agency);• Knowledge and understanding of current methods used in performing risk analyses and the development of controls; Show less

Engineer Intern

• Nov 2019 - Mar 2020

Assistant Administrative Officer

• Nov 2018 - Oct 2019

• Documentation registration and other demands in the systems of each contractor. • Actively participated in supporting the badging and onboarding process for all new employee's; • Responsible for providing administrative support to various initiatives identified by the manager, with particular emphasis in the area of benefits; • Actively organized and oversaw all relevant documentation regarding the construction sites; • Maintained trusting relationships with colleagues, customers and suppliers; • Assisted the purchasing manager in the day-to-day sourcing of new materials looking for the best costs. Show less

Operational Assistant

• Apr 2015 - Dec 2017

• Input data on the system to reduce paperwork. This input allowed all the areas to access and gather the information to use for each department purpose. • Input data on the system to reduce paperwork. This input allowed all the areas to access and gather the information to use for each department purpose.

Sales Associate

• Oct 2014 - Mar 2015

• Back to School season temporary job; • Provided exceptional standards of customer service surpassing customer expectations at every opportunity • Resolved customer complaints promptly and successfully by investigating problems, developing solutions and making appropriate recommendations to the store management • Back to School season temporary job; • Provided exceptional standards of customer service surpassing customer expectations at every opportunity • Resolved customer complaints promptly and successfully by investigating problems, developing solutions and making appropriate recommendations to the store management