Amanda Cass
Lead Technician at THRIVE Affordable Vet Care- Claim this Profile
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Bio
Experience
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THRIVE Affordable Vet Care
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United States
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Veterinary Services
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1 - 100 Employee
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Lead Technician
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Aug 2017 - Present
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Veterinary Technician, Receptionist, Kennel technician
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Jun 2015 - Apr 2017
Reception duties including managing a multi-line phone system with accuracy and time efficiency. Daily handling of inventory selling and reports. Money management and logging. Rebate mail-in. Scheduling appointments and reservations. Postal services. Daily, monthly and yearly reports. Invoicing. Excellent care of “sensitive clients” or situations. Use and mastery of AVIMARK. Kennel duties included health and maintenance of our guests. Medicating and feeding using a logging system I helped redesign. Implemented tech exam protocol for boarder health needs. General cleanliness and upkeep of cleaning supplies in the building. Tech duties included specimen draw and prep. Intravenous catheterization. Blood draw. Surgical assistance and monitoring of vital. Education of our products including diets to both other staff and clients. Controlled substance use and logging. Proper use and upkeep of equipment and the associated logs for those items. Inventory management and ordering for supplies. Pharmacy upkeep and prescription filling. Going to CE’s for the purpose of bringing that information back to the staff to educate and demonstrate. Show less
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Jersey Village Animal Hospital
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United States
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Veterinary Services
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1 - 100 Employee
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Receptionist
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Feb 2014 - Jul 2014
Reception work included answering phones, Scheduling appointments and booking boarding stays using AVIMARK. Maintaining customer relations while keeping a professional report was also included in daily work. Handling money and cleaning/sterilizing the workplace in the front reception area also being a part of my duties, accuracy and efficiency being key in the completion of those. Reception work included answering phones, Scheduling appointments and booking boarding stays using AVIMARK. Maintaining customer relations while keeping a professional report was also included in daily work. Handling money and cleaning/sterilizing the workplace in the front reception area also being a part of my duties, accuracy and efficiency being key in the completion of those.
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Receptionist, Doggy Daycare Attendant
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Sep 2013 - Feb 2014
Reception work included answering phones, scheduling appointments and booking boarding stays using Kennel Connection (system), taking payments, drawer count and client relations. Stocking the boutique and natural dog foods and inventory management. Daycare work included managing the health and safety of a pack of dogs as well as participating in dog park and pool attending Reception work included answering phones, scheduling appointments and booking boarding stays using Kennel Connection (system), taking payments, drawer count and client relations. Stocking the boutique and natural dog foods and inventory management. Daycare work included managing the health and safety of a pack of dogs as well as participating in dog park and pool attending
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ABC Pet Resort & Spa
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United States
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Consumer Services
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1 - 100 Employee
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Kennel/Daycare Technician
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Oct 2012 - Aug 2013
Feeding/medicating dogs and cats, responsible for the daily maintenance and logging of the health and happiness of all the boarding pets, client relations, daycare safety. Feeding/medicating dogs and cats, responsible for the daily maintenance and logging of the health and happiness of all the boarding pets, client relations, daycare safety.
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Education
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Cypress Falls High School
High School Diploma, Art/Art Studies, General