Amanda C.
Case Manager at Zurich Financial Services Australia- Claim this Profile
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English -
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Malay -
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Bio
Experience
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Zurich Australia
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Financial Services
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400 - 500 Employee
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Case Manager
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Mar 2019 - Present
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MLC Life Insurance
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Australia
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Insurance
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700 & Above Employee
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Claims Administrator
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Feb 2018 - Mar 2019
Claims Administration
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Analyst
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Jun 2017 - Jan 2018
Reinsurance
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Client Services Consultant
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Jan 2015 - Jun 2017
Claims support, Bancassurance products
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AIA
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Hong Kong
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Insurance
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700 & Above Employee
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Retail Underwriter
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2007 - 2011
Life Underwriter, Premier Agents’ Centre (PAC)Responsibilities:-Manage the Underwriting/New Business in PAC (Premier Advisers).-Evaluate medically, non medically and financially facultative life applications from Premier Agents.-Mentoring and assist in training & development of Underwriting Administrator/Junior Underwriters. Others:-Assisted Chief Underwriter on projects i.e: Updating, revising and streamlining existing Occupational Rating in accordance with the current market rating.-Internal training on Claims Assessment.-Ongoing training with COMET/GenRe. Show less
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Customer Care Consultant
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2006 - 2007
Responsibilities:-Provided support and advice to walk-in customers regarding policy content, claims and any policy/customer related enquiries.-Resolve queries and complaints in a professional and prompt manner.-Coordinated with Underwriters, Loss Adjustors & Claims Officers.Achievement: -Consistently meet and exceed KPIs in a time pressured environment.
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Education
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University of London
Bachelor of Science, Economics
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