Business Advisor

• Jul 2021 - Present

Big Ideas Wales Business Advisor

Business Contracts Support Coordinator

• Feb 2021 - Jul 2021

Administrator

• Nov 2020 - Feb 2021

Business Owner

• Nov 2016 - Nov 2020

• Provide care, learning and development to children aged from birth to age of 12. • Created Policies and Procedures • Followed GDPR regulations regarding confidentiality • Registered with CIW and ICO • Food Hygiene qualified and Rating of 5 • Invoicing, administering accounts and completing VAT returns • Provide care, learning and development to children aged from birth to age of 12. • Created Policies and Procedures • Followed GDPR regulations regarding confidentiality • Registered with CIW and ICO • Food Hygiene qualified and Rating of 5 • Invoicing, administering accounts and completing VAT returns

Business Development Advisor

• Aug 2019 - Apr 2020

Alpha Safety Training is an established provider of training solutions based in South Wales. Founded in 2009, Alpha Safety Training has come to be known as one of the UK’s most flexible and quality-driven training providers within the Health and Safety community. • Account Manager to Large Construction Companies • Book Clients onto courses • Produce Invoices • Arrange client meetings • Build Client relationships • Negotiate course prices, whilst being commercially aware of added value • Monitor sales performance • Prioritise, plan and organise workload to ensure deadlines are achieved • Share information with colleagues for most effective working methods • Social Media Marketing • Creation of Marketing leaflets and videos • Attending Networking Events, exhibitions and HSE Working Well Together meetings • Create new systems • Use CRM system • Use Microsoft Office package Show less

Consultant

• Apr 2013 - Oct 2013

My role was to provide customers with appropriate support and guidance, whilst encouraging and challenging them to secure appropriate, long term, sustainable employment. General duties included, assisting customers produce CV's, speculative letters, cover letters and application form assistance, in addition to job searching advice and support. Preparing customers for interviews and undertaking mock interviews. Caseload management, ensuring all customers are seen on a regular basis whilst achieving targets in a target driven environment. I pride myself in providing excellent support and encouragement to all customers and evaluating individual customers’ needs and tailoring support required. I am an enthusiastic person who has the ability to motivate individuals and increase their confidence so they feel confident to attend interviews and to start work. My non-judgmental and positive attitude enabled me to break down peoples barriers and build relationships to assist customers into work. It is critical to treat each customer based on their individual needs, as different customers require different level of support, together with different approaches to obtain effective results. Understanding your customers and building relationships is an essential part of progressing customers forward and into the world of work. Show less

Business Improvement Manager

• Oct 2009 - Jan 2012

• Gaining new customers and accounts • Following up new business opportunities and setting up meetings • Planning and preparing presentations to prospect clients • Administering accounts • Over 200 clients which required continuous monitoring and coordination to ensure customers’ needs were being exceeded. • Gaining new customers and accounts • Following up new business opportunities and setting up meetings • Planning and preparing presentations to prospect clients • Administering accounts • Over 200 clients which required continuous monitoring and coordination to ensure customers’ needs were being exceeded.

Business Advisor/Financial Forecaster

• Sep 2007 - Sep 2009

• Production of comprehensive Business Plans, including detailed financial forecasts • Liaised with bank managers and managed funding process until completion • Financial knowledge and Business planning skills • Ability to analyse and interpret data • Ability to work accurately under pressure • Determination and drive to see projects to successful completion • Undertook One London Access to finance training course • Meet with clients and funding bodies to secure funding for clients • Coordination and project management skills • Effective time and stress management • Use of Sage Winforecast • Use of Goldmine, CRM system Show less

Healthcare Assistant

• Aug 1998 - Dec 2007

• Worked on all departments from tills, make-up, fragrance, healthcare and HR. • Organised and facilitated training sessions and produced supporting documentation. • Undertook staff inductions and training. • Managed and implemented the Boots Egg Card effectively within the store. • Interviewed and recruited for a variety of positions. • Organised Training and Development for staff. • Undertook team building exercises. • Exercised good judgment and sound reasoning. • Organised and motivated staff within the team. • Operated tills whilst providing excellent customer service Show less

Performance Improvement Manager (Placement Year)

• Aug 2003 - Aug 2004

• Developed a monitoring system (Scorecard) to monitor KPI’s etc. • Uploaded scorecard business performance statistics onto the internal intranet. • Facilitated monthly scorecard meetings to discuss business performance and put actions in place to resolve any issues. • Coordinated ‘Dream Marketing’ campaign and promotional material. • Developed health and safety procedures and ensured health and safety became every one’s priority. • Overseen risk assessments being carried out. Show less