Experience

Scranton Products

• United States
• Wholesale Building Materials
• 1 - 100 Employee

• Inside Sales Representative

  • Mar 2018 - Present

  Creating potential projects for SP to manufacture. Maintaining relationships with Architecture firms while educating on our products and ensuring reliability and sustainability. Creating potential projects for SP to manufacture. Maintaining relationships with Architecture firms while educating on our products and ensuring reliability and sustainability.



HTS Systems Lock N Roll, LLC.

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Client Services Executive

  • Feb 2010 - Present

  Helping to build and maintain customer relationships. Taking part in manufacturing communication and assisting in production logistics. Helping to build and maintain customer relationships. Taking part in manufacturing communication and assisting in production logistics.



Cigna

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Project Business Analyst

  • Dec 2013 - Mar 2018

  Train and educate newly hired Customer Service Advocates. Providing data on trends along with expectations with each class. Created material as needed within companies SOP. Travelled around the world to teach all aspects of customer services within a call center for products such as Medical, Pharmacy, Vision. Train and educate newly hired Customer Service Advocates. Providing data on trends along with expectations with each class. Created material as needed within companies SOP. Travelled around the world to teach all aspects of customer services within a call center for products such as Medical, Pharmacy, Vision.



Marcone Supply

• United States
• Manufacturing
• 200 - 300 Employee

• Customer Service Operations

  • Sep 2012 - Jun 2013

  Point of contact for face to face sales of wholesale parts. Shipping and receiving, and all inbound customer inquiries. Point of contact for face to face sales of wholesale parts. Shipping and receiving, and all inbound customer inquiries.