Amanda Bernal

Passenger Service Agent at Miami International Airport
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • Spanish -
  • English -

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Bio

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Experience

    • United States
    • Airlines and Aviation
    • 1 - 100 Employee
    • Passenger Service Agent
      • Sep 2021 - Present

    • United States
    • Insurance
    • 1 - 100 Employee
    • Front Desk Insurance Staff
      • Dec 2018 - Sep 2021

    • United States
    • Individual and Family Services
    • 1 - 100 Employee
    • Habilitation Technician
      • Dec 2016 - Aug 2018

      ASM is a NC Statewide agency that provides a comprehensive array of supports and services to all ages, with all types of intellectual and developmental disabilities. I maintain records of patient care, their condition, progress, problems, and discuss observations with case manager. ASM is a NC Statewide agency that provides a comprehensive array of supports and services to all ages, with all types of intellectual and developmental disabilities. I maintain records of patient care, their condition, progress, problems, and discuss observations with case manager.

  • Gold Leaf Carriage
    • Fuquay Varina
    • Assistant
      • Jul 2016 - Aug 2018

      The services provide Sleigh rides and Hayrides for Special events, Birthdays, Weddings, and Funerals. I help the horses get properly dress and assist on the carriage ride. The services provide Sleigh rides and Hayrides for Special events, Birthdays, Weddings, and Funerals. I help the horses get properly dress and assist on the carriage ride.

    • United States
    • Retail
    • 700 & Above Employee
    • Retail Associate – Cashier
      • Mar 2016 - Aug 2018

      I do various tasks, like perform transactions, organize the sales floor, stocking, and answer phone calls.

    • Retail Associate – Front Desk Supervisor
      • Jun 2014 - Jun 2016

      Part-time • Responsible for handling returns and customer complaints. • Work on the floors while actively assisting customers.• Learned, referenced and applied product knowledge information.• Move quickly so that customers are not kept waiting.

    • Receptionist – Office Clerk
      • Oct 2015 - Dec 2015

      Full-time • Managed receptionist area, including greeting visitors and responding phone calls. • Professional, detail oriented, and reliable. • Multi task: scanning, uploading, emailing, and other general office duties. • Excellent Verbal and Written communication skills. • Proficient in Outlook and Excel. Full-time • Managed receptionist area, including greeting visitors and responding phone calls. • Professional, detail oriented, and reliable. • Multi task: scanning, uploading, emailing, and other general office duties. • Excellent Verbal and Written communication skills. • Proficient in Outlook and Excel.

    • United States
    • Retail
    • 700 & Above Employee
    • Retail Associate – Cashier
      • Apr 2014 - Sep 2014

      Seasonal to Part-time • Greeting customers when entering the store. • Recommended alternative items if product was out of stock. • Provided ongoing customer service, including fashion advice. • Familiarity with register systems, scanning apparatus, approval systems for checks and credit cards. AWARDED: Nov 1st, 2014 Certificate of appreciation and recognition for outstanding performance and contribution to Metro and visuals. Seasonal to Part-time • Greeting customers when entering the store. • Recommended alternative items if product was out of stock. • Provided ongoing customer service, including fashion advice. • Familiarity with register systems, scanning apparatus, approval systems for checks and credit cards. AWARDED: Nov 1st, 2014 Certificate of appreciation and recognition for outstanding performance and contribution to Metro and visuals.

    • Glass, Ceramics and Concrete Manufacturing
    • 1 - 100 Employee
    • Freelance Artist
      • Jan 2014 - Mar 2014

      Internship • Basic knowledge of Adobe Creative Suite. • Collaborated on a Children's book project. • Modify pre-drawn sketches using Adobe InDesign and Photoshopped digital photographs for final production. Internship • Basic knowledge of Adobe Creative Suite. • Collaborated on a Children's book project. • Modify pre-drawn sketches using Adobe InDesign and Photoshopped digital photographs for final production.

    • Retail Associate – Cashier – Stock
      • Jul 2009 - Aug 2009

      Seasonal Cashier: From: July 2009 To: August 2009 Receive money and give receipts back to the purchasers. Customer Service: From: February 2009 To: March 2009 A series of activities designed to enhance the level of customer satisfaction, the feeling that a product or service has met the customer expectation. Stocking: From: June 2007 To: July 2007 Material handling system, particularly for a retail establishment having merchandise display and storage areas. Show less

    • United States
    • Retail
    • 700 & Above Employee
    • Sales Floor
      • Nov 2008 - Dec 2008

      Seasonal • Giving advice and guidance on product selection to customers. • Assisting shoppers to find the goods and products they are looking for. • Arrange merchandise displays to attract customers. Seasonal • Giving advice and guidance on product selection to customers. • Assisting shoppers to find the goods and products they are looking for. • Arrange merchandise displays to attract customers.

Education

  • Ai Miami International University of Art and Design
    Bachelors of Fine Arts, Computer Animation
    2010 - 2014
  • Miami Senior High School
    High school diploma
    2005 - 2009

Community

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