Amanda Bernal
Passenger Service Agent at Miami International Airport- Claim this Profile
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Bio
Experience
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Miami International Airport
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United States
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Airlines and Aviation
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1 - 100 Employee
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Passenger Service Agent
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Sep 2021 - Present
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Las Madrinas De Los Seguros
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United States
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Insurance
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1 - 100 Employee
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Front Desk Insurance Staff
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Dec 2018 - Sep 2021
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A SMALL MIRACLE FOUNDATION
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United States
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Individual and Family Services
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1 - 100 Employee
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Habilitation Technician
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Dec 2016 - Aug 2018
ASM is a NC Statewide agency that provides a comprehensive array of supports and services to all ages, with all types of intellectual and developmental disabilities. I maintain records of patient care, their condition, progress, problems, and discuss observations with case manager. ASM is a NC Statewide agency that provides a comprehensive array of supports and services to all ages, with all types of intellectual and developmental disabilities. I maintain records of patient care, their condition, progress, problems, and discuss observations with case manager.
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Gold Leaf Carriage
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Fuquay Varina
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Assistant
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Jul 2016 - Aug 2018
The services provide Sleigh rides and Hayrides for Special events, Birthdays, Weddings, and Funerals. I help the horses get properly dress and assist on the carriage ride. The services provide Sleigh rides and Hayrides for Special events, Birthdays, Weddings, and Funerals. I help the horses get properly dress and assist on the carriage ride.
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Ross Stores, Inc.
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United States
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Retail
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700 & Above Employee
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Retail Associate – Cashier
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Mar 2016 - Aug 2018
I do various tasks, like perform transactions, organize the sales floor, stocking, and answer phone calls.
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Retail Associate – Front Desk Supervisor
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Jun 2014 - Jun 2016
Part-time • Responsible for handling returns and customer complaints. • Work on the floors while actively assisting customers.• Learned, referenced and applied product knowledge information.• Move quickly so that customers are not kept waiting.
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Lilly & Dunsford Law Firm [Dissolved]
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Tampa, FL
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Receptionist – Office Clerk
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Oct 2015 - Dec 2015
Full-time • Managed receptionist area, including greeting visitors and responding phone calls. • Professional, detail oriented, and reliable. • Multi task: scanning, uploading, emailing, and other general office duties. • Excellent Verbal and Written communication skills. • Proficient in Outlook and Excel. Full-time • Managed receptionist area, including greeting visitors and responding phone calls. • Professional, detail oriented, and reliable. • Multi task: scanning, uploading, emailing, and other general office duties. • Excellent Verbal and Written communication skills. • Proficient in Outlook and Excel.
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New York & Company
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United States
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Retail
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700 & Above Employee
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Retail Associate – Cashier
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Apr 2014 - Sep 2014
Seasonal to Part-time • Greeting customers when entering the store. • Recommended alternative items if product was out of stock. • Provided ongoing customer service, including fashion advice. • Familiarity with register systems, scanning apparatus, approval systems for checks and credit cards. AWARDED: Nov 1st, 2014 Certificate of appreciation and recognition for outstanding performance and contribution to Metro and visuals. Seasonal to Part-time • Greeting customers when entering the store. • Recommended alternative items if product was out of stock. • Provided ongoing customer service, including fashion advice. • Familiarity with register systems, scanning apparatus, approval systems for checks and credit cards. AWARDED: Nov 1st, 2014 Certificate of appreciation and recognition for outstanding performance and contribution to Metro and visuals.
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Clay World
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Glass, Ceramics and Concrete Manufacturing
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1 - 100 Employee
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Freelance Artist
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Jan 2014 - Mar 2014
Internship • Basic knowledge of Adobe Creative Suite. • Collaborated on a Children's book project. • Modify pre-drawn sketches using Adobe InDesign and Photoshopped digital photographs for final production. Internship • Basic knowledge of Adobe Creative Suite. • Collaborated on a Children's book project. • Modify pre-drawn sketches using Adobe InDesign and Photoshopped digital photographs for final production.
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Ibiley School Uniforms
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Miami, FL
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Retail Associate – Cashier – Stock
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Jul 2009 - Aug 2009
Seasonal Cashier: From: July 2009 To: August 2009 Receive money and give receipts back to the purchasers. Customer Service: From: February 2009 To: March 2009 A series of activities designed to enhance the level of customer satisfaction, the feeling that a product or service has met the customer expectation. Stocking: From: June 2007 To: July 2007 Material handling system, particularly for a retail establishment having merchandise display and storage areas. Show less
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Old Navy
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United States
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Retail
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700 & Above Employee
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Sales Floor
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Nov 2008 - Dec 2008
Seasonal • Giving advice and guidance on product selection to customers. • Assisting shoppers to find the goods and products they are looking for. • Arrange merchandise displays to attract customers. Seasonal • Giving advice and guidance on product selection to customers. • Assisting shoppers to find the goods and products they are looking for. • Arrange merchandise displays to attract customers.
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Education
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Ai Miami International University of Art and Design
Bachelors of Fine Arts, Computer Animation -
Miami Senior High School
High school diploma