Consular Agent

• Nov 2022 - Present

Corporate Administrative Assistant

• Apr 2022 - Nov 2022

Assistant Manager

• Oct 2020 - Nov 2021

• Analysis of weekly reporting.• Delegation to increase employee engagement.• Development and training of staff to ensure strong inductions and on-the-job training to improve engagement and knowledge.• Visual Merchandising.• Salesfloor activities i.e. selling.• Planning in a variety of aspects i.e. floor moves, stock, handling, rotas.• Being an effective leader through my use of interpersonal skills and my management style to ensure success for the employees and the store. Show less

Keyholder

• Feb 2020 - Oct 2020

• Coordinating with the store team for achieving sales goals.• Opening and closing store at the right time daily.• Inspecting security, alarm systems and supervising store team.• Handling cash register operations.

Guest Services Attendant at Hotel Fasano

• Jun 2018 - Feb 2019

Responsible for preparing and sending daily reports to the Front Desk managers meeting which included occupation report, guest in house report and arrivals report. • Responsible for sending satisfaction survey to the guest after their departure. • Pre-calls: sending a message to the guest asking for their preferences in order to the staff could better prepare your arrival. • Updating guests profile in the system doing a research about them on the internet. • Planning arrivals on dates of high occupancy to better prepare the stay of the guest assisting other departments involved, such as Butler Service and Reception. • Responsible to follow up all guest requests until they are completed by the department involved. Show less

Event Organizing Committee President

• Jun 2014 - Dec 2014

• Ensure that the event is organized properly: logistics, internal and external promotion, quality of agenda\ speakers, gaining sponsorship and budget tracking.

Ingoing Exchange of Global Community Development Team Member

• Jun 2014 - Dec 2014

• Establish partnerships with NGOs; • Conduct the process of selection and training of the social project’s participants.

Talent Management Team Member

• Feb 2014 - Jun 2014

• Track member’s progress in achieving goals;• Prepare the member's performance reports;• Organize monthly training sessions to the membership.