Amanda Ball

IT Operations Analyst/Admin at Pumpkin Patch
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Contact Information
us****@****om
(386) 825-5501
Location
Auckland, Auckland, New Zealand, NZ

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Experience

    • Retail Apparel and Fashion
    • 100 - 200 Employee
    • IT Operations Analyst/Admin
      • Jun 2016 - Present

      Key responsibilities include:• Ensuring IT compliance and financial management to drive down technology costs while maintaining operational efficiency.• Financial management budgeting, signatory & forecasting.• Team administrative management, support and guidance.• Software Licensing and compliance.• Review and provide accurate analysis and recommendations to the management team to ensure overall consistency, identify cost saving opportunities and enable informed decision making across a range of key business activities.• Prepare detailed feasibility studies including researching, collating and analysing information and providing recommendations when required.• Continually review existing process and procedures and recommend changes to enhance business productivity.• Conducting service level reviews with IT, business units and suppliers to determine emerging requirements and areas of improvement.• Provides ongoing support to all users in areas of data maintenance, data transformation, analysis, reporting and end-user reporting applications.• Keeping abreast of all SQL Server technologies, in order to carry out data transformations using the best methods and functionality.• Keeping abreast of all Pumpkin Patch databases, their structures and the data held in the structures so that updates and changes can be effectively performed.• Assist the I.T team to provide training on SQL, SQL Databases and environment. Provide advice to developers and systems designers on database structures and techniques. • Assist other DBA’s in the IT team to carry out their function if and when required.

    • IT Database Analyst
      • Apr 1999 - Jun 2016

      IT Database Analyst The Data Analyst role is responsible for:• Ensuring all data transformation and report requests received by Help Desk are carried out following necessary processes and required timeframes.• Provides on going support to all users in areas of data maintenance, data transformation, analysis, reporting and end-user reporting applications.• Keeping abreast of all SQL Server technologies, in order to carry out data transformations using the best methods and functionality.• Keeping abreast of all Pumpkin Patch databases, their structures and the data held in the structures so that updates and changes can be effectively performed.• Assist the I.T team to provide training on SQL, SQL Databases and environment. Provide advice to developers and systems designers on database structures and techniques. • Assist other DBA’s in the IT team to carry out their function if and when required.

    • Inventory Control Adminstrator
      • Feb 1997 - Apr 1999

      Management of the efficient and timely flow of stock from various warehouses to Pumpkin Patch's Aus and NZ retail stores.KEY RESPONSIBILITIES• Ensuring the correct stock sent to stores through replenishment and initial allocations.• Management of days cover and minimums, with maintenance of these throughout the season.• Database management to ensure stock integrity.• Internal stock transfers between virtual and physical warehouses.• Responding to retail store queries.• New style management.• Management of Northern Hemisphere 3PL's and freight forwarders to ensure efficient practices maintained.• Warehouse stock takes.• Warehouse workload forecasting.

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