Experience

Seattle's LGBTQ+ Center (formerly Gay City)
• United States
• Wellness and Fitness Services
• 1 - 100 Employee
• Development & Volunteer Manager

  • Jul 2023 - Present


YouthCare Seattle

• United States
• Individual and Family Services
• 100 - 200 Employee

• Community Resource Manager

  • Aug 2022 - Jul 2023

• Community Engagement & In-Kind Specialist

  • Oct 2021 - Aug 2022


Loudoun County Government
• United States
• Government Administration
• 700 & Above Employee
• Customer Service Representative

  • Sep 2020 - Aug 2022

Inova Health System
• United States
• Hospitals and Health Care
• 700 & Above Employee
• Patient Access Associate

  • Jun 2021 - Oct 2021


Starbucks

• United States
• Retail
• 700 & Above Employee

• Shift Supervisor

  • Apr 2014 - Sep 2020

  As a Shift Supervisor, my duties included generating world-class customer service for a broad spectrum of clients. I had been responsible for managing and optimizing inventory, while directing team towards achieving business goals in line with Starbucks' missions and values. Further, I was instrumental in cash-handling policies, and maximizing efficiency for beverage and food production. As a Shift Supervisor, my duties included generating world-class customer service for a broad spectrum of clients. I had been responsible for managing and optimizing inventory, while directing team towards achieving business goals in line with Starbucks' missions and values. Further, I was instrumental in cash-handling policies, and maximizing efficiency for beverage and food production.



Healthy Hound Playground and Grooming Salon & Spa

• Receptionist

  • Oct 2019 - Mar 2020

  With the Healthy Hound Playground and Grooming Salon & Spa, my duties included acting as the representative of the company brand. I was the first face clients saw, thus I was key in introducing customers into the facility. I then provided value by creating world-class customer service, providing facility tours, taking calls, and processing transactions on behalf of the spa. Other key responsibilities included inventory management, and data entry to monitor and grow sales. With the Healthy Hound Playground and Grooming Salon & Spa, my duties included acting as the representative of the company brand. I was the first face clients saw, thus I was key in introducing customers into the facility. I then provided value by creating world-class customer service, providing facility tours, taking calls, and processing transactions on behalf of the spa. Other key responsibilities included inventory management, and data entry to monitor and grow sales.