Amanda Amaya
FOH Assistant Manager at Molly Moon's Homemade Ice Cream- Claim this Profile
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Bio
Experience
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Molly Moon's Homemade Ice Cream
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United States
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Food and Beverage Services
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1 - 100 Employee
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FOH Assistant Manager
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May 2019 - Present
Seattle, Washington Driven to maintain an upbeat and positive work environment. Motivated to keep a customer focused shop that gives an experience that will create an atmosphere customers would want to return to often through team building, coaching, and maintaining company standards. Successful in on boarding and developing employees on all in-shop daily tasks, for different positions, through company tools, as well as coaching and feedback. Skilled in time management and in-the-moment labor decisions. Focused on… Show more Driven to maintain an upbeat and positive work environment. Motivated to keep a customer focused shop that gives an experience that will create an atmosphere customers would want to return to often through team building, coaching, and maintaining company standards. Successful in on boarding and developing employees on all in-shop daily tasks, for different positions, through company tools, as well as coaching and feedback. Skilled in time management and in-the-moment labor decisions. Focused on having a strong, united leadership with shop manager to ensure a supported and successful shop. Equity and inclusion is held at the forefront of my mind. Show less
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Lush Fresh Handmade Cosmetics North America
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Canada
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Personal Care Product Manufacturing
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700 & Above Employee
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Manager in Training
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Apr 2013 - Apr 2019
Greater Seattle Area Focused on the customer experience. I know that adopting company culture is key in all levels of business to reach success. Experienced in increasing business drivers through customer service aptitude and business acumen. I have focused on collaboration with my leadership team to empower them to lead fearlessly in order to build a stronger business and team who can adapt and evolve while increasing business drivers in an ever shifting retail climate. Leading teams and developing team members in… Show more Focused on the customer experience. I know that adopting company culture is key in all levels of business to reach success. Experienced in increasing business drivers through customer service aptitude and business acumen. I have focused on collaboration with my leadership team to empower them to lead fearlessly in order to build a stronger business and team who can adapt and evolve while increasing business drivers in an ever shifting retail climate. Leading teams and developing team members in visual merchandising, company training, social media management, sustainability and the management of the sales floor, including people and performance management through coaching and company tools. Show less
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Freelance Makeup Artist
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Mar 2012 - Jul 2016
Las Vegas, Nevada Area Collaborated with clients to make them feel as beautiful as possible. People skills and excellent customer service lead to happy clients who left my chair feeling good about themselves and empowered to take on whatever life event they were getting ready for. Makeup artistry must come along side empathy and kindness to truly make someone feel good about themselves.
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Brand Promoter/Event Manager
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Dec 2010 - Sep 2014
Las Vegas, Nevada Area Worked closely with venues, touring managers, and bands to promote concerts, organize and promote shows along with meet and greets in Las Vegas. Team organization and training on the companies objective of public education on the dangers of the tobacco industry through music culture.
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