Experience

Madison Ballet

• United States
• Performing Arts
• 1 - 100 Employee

• Ballet Teacher

  • Sep 2021 - Present

  Provide ballet training through a developed curriculum to students of all ages and competency levels. Interact with parents to maintain their satisfaction as well as that of the students. Provide ballet training through a developed curriculum to students of all ages and competency levels. Interact with parents to maintain their satisfaction as well as that of the students.



Freelance

• Spanish Teacher and Tutor for ESL students

  • Sep 2018 - Present

  As a native speaker of the Spanish language, I have the advantage of complete fluency, familiarity with subtext in speech and writing over multiple domains, and of course native pronunciation. I know how to leverage my students’ metalinguistic skills, and the cognate relationship between English and Spanish to produce tangible, measurable improvement. As a native speaker of the Spanish language, I have the advantage of complete fluency, familiarity with subtext in speech and writing over multiple domains, and of course native pronunciation. I know how to leverage my students’ metalinguistic skills, and the cognate relationship between English and Spanish to produce tangible, measurable improvement.



CODAworx

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Outreach & Onboarding Specialist

  • Jan 2022 - Present

  This position provides customer service by overseeing the onboarding process, resolving customer service issues, and responding to questions and feedback about CODA.market. Manage ongoing relationships with artists to drive revenue and ensure retention. Assist artist members in setting up their digital portfolios. Work in HubSpot and contribute to the membership team as directed. Assist in creating outreach campaigns, developing lists of prospects, and writing and tracking emails. Developing and maintaining the Sellers and Buyers’ guide. Copywriting for the creation of the CODA.market website. Show less

• CODA Summit Event Coordinator and Planner

  • Jan 2022 - Apr 2022

  Planning and managing a four-day Art and Technology-related conference in Fort Lauderdale, Florida for 200 attendees while remaining under budget. Creating reliable financial reports and collecting payments on time. Establishing and maintaining relationships with vendors and venues. Keeping track of all sponsorship contracts.



Nordstrom

• United States
• Retail
• 700 & Above Employee

• Trunk Club Digital Stylist

  • Aug 2020 - Aug 2021

  Built brand experience by adopting a client-first attitude, developing product knowledge, and acting as a brand ambassador. Collaborated with the design team and helped develop seasonal lines. Developed and maintained relationships with new and existing customers, teams, and communities. Participated in merchandising the store and maintaining presentation standards.

• Customer Care Specialist

  • Jun 2020 - Aug 2020

  This was a position created during the COVID pandemic. Supporting online customers across the country. Assisting customers while accurately entering customer information, notes, and messages via phone. Computer experience and technical troubleshooting acumen, as well as the ability to navigate through multiple systems at once. Excellent verbal and written communication along with active listening skills.



Nordstrom

• United States
• Retail
• 700 & Above Employee

• Bartender/Full Server

  • Apr 2018 - Mar 2020

  Self-motivated and committed to providing outstanding customer service every day. Share knowledge and enthusiasm about the restaurant's menu and products while serving customers. Support other areas of the restaurant as requested, such as answering telephones and completing financial transactions. Thrived in a fast-paced environment. Work a flexible schedule. Self-motivated and committed to providing outstanding customer service every day. Share knowledge and enthusiasm about the restaurant's menu and products while serving customers. Support other areas of the restaurant as requested, such as answering telephones and completing financial transactions. Thrived in a fast-paced environment. Work a flexible schedule.



Banko Cantina

• United States
• Restaurants
• 1 - 100 Employee

• Head Server and Trainer

  • Apr 2016 - Apr 2018

  Provided and elevated customer satisfaction by offering warm and friendly service and ensuring each dining experience. Resolved customer complaints. Trained new server staff in operations, restaurant compliance, and customer expectations. Recommended improvements to the restaurant's training policies that improved the quality of employees. Provided and elevated customer satisfaction by offering warm and friendly service and ensuring each dining experience. Resolved customer complaints. Trained new server staff in operations, restaurant compliance, and customer expectations. Recommended improvements to the restaurant's training policies that improved the quality of employees.



HEAVEN HOME HEALTH CARE, INC

• United States
• Medical Practices

• Intake Coordinator

  • Sep 2015 - Sep 2016

  Assisted over 50 individuals with developmental disabilities and their families to gain access to social services and support appropriate to their needs. Recorded receivables and prepared billings for mailing. Took dictation and transcribed for business correspondence. Performed chart preparation and transcription, transfers, referrals, and nursing administrative support to all business staff as requested. Served as a translator and a liaison between the owners (Cubans who had no English language abilities), potential patients, and health care providers. Show less



ProART

• 1 - 100 Employee

• Ballet Teacher

  • Sep 2014 - Aug 2015

  Instructed, managed, and coached individual students and group classes in ballet technique & variations. Gained extensive experience working with students with special needs as well as families from different social backgrounds. Instructed, managed, and coached individual students and group classes in ballet technique & variations. Gained extensive experience working with students with special needs as well as families from different social backgrounds.



Cuban National School of Ballet

• Cuba

• Ballet Teacher

  • Sep 2009 - Oct 2014

  During my time as a teacher at the National School of Ballet, I taught a developed curriculum based on the Cuban method of training. I worked with students of all ages and competency levels and, through close involvement with parents and my instruction, successfully passed on to my students a comprehensive education in the Cuban Dance tradition and technique. During my time as a teacher at the National School of Ballet, I taught a developed curriculum based on the Cuban method of training. I worked with students of all ages and competency levels and, through close involvement with parents and my instruction, successfully passed on to my students a comprehensive education in the Cuban Dance tradition and technique.