English Second Language Teacher

• Sep 2023 - Present

• Developing curriculum

Financial Aid Officer Assistant

• Jul 2023 - Present

• Processing and registering the student on-boarding process• Assisting students with financial aid applications• Maintaining and updating student record files• Assessing students for their capabilities for the current offered programs• Administering entrance or challenge exams• Following the compliance protocols of the ministry private careers college act of 2005

Digital Marketing Officer and Admissions

• Mar 2023 - Present

• Initiate relationships with new prospects from marketing (multiple sources) leads; educating the leads regarding our offerings and the learning opportunities within the connected campuses. • Financial aid options through job grants and funding for domestic students• International Students with short term programs possible pathways program to attain PGWP• Meta Business Suite for social media management• Social Media Management in platforms; Facebook, Instagram, TikTok & LinkedIn• SEO planning• Business Directory Management Page on Google, Bing, Yelp,• Using Ai for Content Marketing tactics • Updating Brochures, Guides, Flyers for Marketing, Social Media for all connected campuses• Adobe Applications: PDF DC, Photoshop, Express, Bridge, InDesign, CreativeCloud • Canva, PosterMyWall, Adobe Creative Suite, Polotno Studio• Lead Management on CampusLogin• Admission advising for potential students • Website Updating and Editing on Wordpress, using elementor• Coodinated and organized planning for event: Paint the Town Red Show less

Private English Language Teacher

• Sep 2015 - Present

• Teaching a wide range of English levels and demographics; conversational or casual slang, formal Business English, and academic based English (EAP) • Class sizes would vary between 1 to 18 learners per class. • Creating lesson plans; teaching grammar, speaking, reading, writing, listening, expressions, vocabulary expansion, pronunciation tactics, phonetics, study tips, and developing better habits • Providing preparation for TOEFL, IELTS, CAE/FCE, TOEIC, CELPIP • Conducting specialized classes based on the learners' goals and needs • Focusing on the advantages of learning English on a career and aspirational level • Writing and editing cover letters, resumes in English and/or in Canadian standards Show less

Higher Education Consultant and Researcher

• Jan 2022 - Dec 2022

• Assessing program trends throughout the calendar year • Researching government funded programs with associated partnering schools • Providing lead knowledge and understanding about the program and their options after completion • Researching programs that are vocational based or straight-to-job programs • Coordinator of Educational Resources and Opportunities • Connected to information for multiple vocational-based programs in industries such as; Healthcare, Business, and Technology across Canada-wide. • Researching educational opportunities within the Private Career College Industry. • Advising students on their study options with helpful comparisons and job career prospects. • Understanding financial opportunities are given for specific fields in industries. Show less

Appointment Booker / Scheduler / Setter

• Nov 2021 - Nov 2022

• Initiate relationships with new prospects from digital marketing; educate the leads regarding our offerings and the learning opportunities. • Customer Relationships Management • Using CRM Salesforce Software • Qualify potential prospects based on clients requirements • Excellent Communication Skills; speaking to potential clients in English and in French • Coordinating and scheduling appointments for senior admission advisors in multiple institutions across the country • Follow-up with old and new prospects about seasonal promotions • Using applications such as; Microsoft Outlook, Microsoft Excel, Fongo Works, Microsoft Teams, WhatsApp, Zoom • Brainstorming with the team coming up with ideas for new approaches and ideas towards education accesibility • Creating proposals for branding social media content and providing content writing for new posts • Coordinating with other institutions for educational opportunities • Researching and gaining knowledge of the private career college industry • A knowledgeable understanding of tuition planning, financial aid/advising, bursaries of what each institution offers. • Attending program learning events for any changes and promotions that are going on within the PCC industry. Show less

Lead Expert

• Nov 2021 - Nov 2022

• Digital Marketing Business Associate, Lead Expert • Virtual Receptionist for Click Glitz • Researching on client needs of marketing, branding and social media. • Speaking in English and in French on a business professional level • Creating proposals for branding on social media platforms, content and providing content writing for new posts • representing the team during promotional campaigns and/ events • Digital Marketing Business Associate, Lead Expert • Virtual Receptionist for Click Glitz • Researching on client needs of marketing, branding and social media. • Speaking in English and in French on a business professional level • Creating proposals for branding on social media platforms, content and providing content writing for new posts • representing the team during promotional campaigns and/ events

Educational Consultant

• Jan 2022 - Jul 2022

• Coordinator of Educational Resources and Opportunities • Connected to information for multiple vocational-based programs in industries such as; Healthcare, Business, and Technology across Canada-wide. • Researching educational opportunities within the Private Career College Industry. • Advising students on their study options with helpful comparisons and job career prospects. • Understanding financial opportunities are given for specific fields in industries. • Coordinator of Educational Resources and Opportunities • Connected to information for multiple vocational-based programs in industries such as; Healthcare, Business, and Technology across Canada-wide. • Researching educational opportunities within the Private Career College Industry. • Advising students on their study options with helpful comparisons and job career prospects. • Understanding financial opportunities are given for specific fields in industries.

Veterinary Receptionist

• Jun 2021 - Nov 2021

• NOW Magazine's Best Animal Hospital of Toronto for six years • Using the appointment booking software Avimark • Front desk reception in a fast-paced environment coordinating with two to five other receptionists • Taking calls and messages to send to different departments of the hospital • Processing payment for the clinic and medication fees • Keeping track of payments and transactions using Avimark reports and balancing out settlements, and cash handling management • Using different softwares such as Avimark, Weaver, Pagecom, and applications such as Network Solutions, Outlook, Word, Adobe PDF, Cannon/HP scanner, printer, and fax • Transfering/faxing and scanning medical records to other veterinarian practices • Filling out insurance claims for clients and patients • Updating the medical history of client profiles; vaccine dates, referral reports, test results • Registering and updating client and patients profiles • Working with a practice manager along with a team of medical receptionists, registered veterinarian technicians(RVT), veterinarian assistants (VA), and doctors of veterinarian medicine (DVM) • Contacting with clients and patients with follow-ups, appointment reminders, and routine tasks • Opening and/or closing the hospital • Signing off and receiving mail being delivered into the hospital • E-mailing and responding to client general inquiries and practices at the clinic • Reporting and discrepancies that happen within the hospital vicinity • Coordinating with contractors for building maintenance Show less

Office Administrator

• Apr 2021 - Jun 2021

- Student Services & Clinic Dental Services - Second front desk reception - First time caller responder for inquiries about programs: Dental Hygienists, Dental Assisting Intra Oral 1 or 2 - Taking calls and messages to send to different departments - Creating and reporting the end of the day phone log for admissions - Working in a dynamic fast paced enviroment 2 clinics, 2 administration front desks, students services and working with other faculty members - Processing payment for clinic and student fees - Tracking and Bookeeping of payments and transactions using QuickBooks and Consult-Pro software - using Microsoft outlook email using applications such as Word, Excel, Adobe PDF, Dymo label Software and Brother scanner, printer and fax - tracking and filling COVID-19 temperature logs - transfering/faxing and scanning records to other dental practices - organizing and filing student documents and updating medical client profiles - Registering and updating patients profiles using the software Consult-Pro - in charge of customer recare calls (inbound reminders for returning clients) - temporarily active role as Recare Coordinator; assigning returning clients to current students - working with an operational team manager along with other part time administrative assistants - delegating tasks with part time administrative assistants - keyholder of opening and/or closing the school - signing off and receiving mail being delivered into the school - reporting and discrepancies that happen within the school grounds Show less

Office Administrator

• Nov 2016 - Apr 2020

- Front desk reception- Providing accommodations for students on their first day of school; school orientation, a tour of facilities, student's guide with an introduction to Canadian culture and customs- Answering to agents and or new potential students questions about the registration process of enrolling into ESL classes- Coordinating with the registrar to schedule appointments-Multitasking while taking calls and scheduling appointments for future meetings- Filing and organizing documents for each case profile for registration such as Visa, contracts and insurance- Creating student identification cards.- Updating grades, student profiles and graduation certificates for the filing system at the school - Working on the organizational systems with in the work/office place; time sheets for payroll, rental equipment, creating forms for requests such as field trips- Proficient in applications such as; Microsoft Office, Outlook, Powerpoint, Excel, Photoshop, Slack.- Training new office recruits for junior guidance and administrative assistant work- Reporting any discrepancies that happen with in the school grounds-Running operational needs for the office space; inventory orders, office supplies, cleaning supplies, bottle water service, coffee pods and accessories- Signing off and receiving mail and other deliveries for the school.- Keyholder responsibilities of opening or closing the school Show less

Activities Coordinator

• Nov 2016 - Apr 2020

- Creating daily weekday evening activities and itineraries - Creating and organizing newsletters of things to do in the city of Toronto- Coordinating events and activities for the social program: involving opportunities such as volunteering, game night, movie night, pub crawl, special events in Toronto.- Coordinating meetings and special events for admin and staff for training and meeting updates- Coordinating with groups from other school agencies - Conducted and Participated on teacher esl learning workshops- Updating and posting weekly activity on social media profiles; Facebook, Twitter, and Instagram- In charge of ticket sales for trips and activities- In charge of tracking finances on activities; bookkeeping log, transactions, receipts, and budget for expenses. Moneris Payment system, Class software and Quickbooks- The organizer of itineary and activities for special groups; club 40, private lessons, business elite program and the junior program (ages 11 -18 ) for the summer (June - August)- In charge of working with other travel agencies such as ISX Canada, TNT Tours, Traveling Chicken Show less

English Second Language Teacher

• Jun 2016 - Feb 2020

-Teaching learners(16 and older) conversational English, business English, and academic English- Working with a team of teachers and administration staff- familiar with textbooks; American English File, American Headway, Cutting Edge, Jet Stream- Creating and executing lesson plans; teaching grammar, speaking, and expressions, vocabulary - Teaching Curriculum and Test Preparation Courses; TOEFL, IELTS, CAE/FCE, TOEIC- Teaching specialized classes; Business English, Idioms and Expressions, Pronunciation and Speaking- standard class size of 10 to 16 students per class room Show less

Shift Supervisor

• Sep 2014 - Jan 2017

- Leading and delegating tasks with other co-workers - Working in a fast-paced environment while satisfying customer needs- Making the store neat, functional, and organized workspace- Managing and documenting the store’s profits and transactions- In charge of inventory management and tracking waste- Continually overseeing the stores functions and reporting any discrepancies

Barista

• Nov 2010 - Nov 2014

-Making quality drinks while communicating with customers in exchange for currency- Attending to customers’ orders while completing a list of tasks for the store - Ensuring food and safety preparation practice- Following the cleanliness standards for food safety preparations and audits

English Second Language Instructor

• May 2016 - Jun 2016

- Teaching learners (18 and older) English as a second language - Standard class size of 8 to 12 students per classroom - Working with a team of teachers and administration staff - Creating and executing lesson plans; teaching grammar, speaking, and expressions, vocabulary expansion - Expanding vocabulary through activities and exercises - Teaching learners (18 and older) English as a second language - Standard class size of 8 to 12 students per classroom - Working with a team of teachers and administration staff - Creating and executing lesson plans; teaching grammar, speaking, and expressions, vocabulary expansion - Expanding vocabulary through activities and exercises

English Second Language Instructor

• Dec 2015 - Jun 2016

- Teaching learners (16 and older) English as a second language - Standard esl class size of 10 to 20 students per classroom - Executing provided lesson plans; teaching grammar, speaking, expressions, vocabulary expansion - Wide range of using common ESL textbooks; Cutting Edge, Just Right, American Headway - Private Lessons - Teaching learners (16 and older) English as a second language - Standard esl class size of 10 to 20 students per classroom - Executing provided lesson plans; teaching grammar, speaking, expressions, vocabulary expansion - Wide range of using common ESL textbooks; Cutting Edge, Just Right, American Headway - Private Lessons

Visual Art Teacher

• Mar 2016 - Apr 2016

-Teaching kids (age range 4-10 years) artistic techniques with the mediums of painting, sculpture, and drawing - working with a team; teachers, admin, coordinators, and volunteers - organizing and adjusting a scheduled lesson plan for the day to day activities - developing and applying art therapy techniques into the curriculum with criticism in art history and appreciation - Small private practice of 20 to 50 learners - Time management on a day to day schedule; (signing in, snack time, lunchtime, snack time, free studio time, and pick up) - Cleaning and organizing studio facilities Show less

Account Manager

• Sep 2013 - Sep 2014

- Sales associate - Cellphone Plans, Internet, and Energy Insurance - Working with a team - Customer Service - Building relationships with Clients (CRM) - Sales associate - Cellphone Plans, Internet, and Energy Insurance - Working with a team - Customer Service - Building relationships with Clients (CRM)

General Worker

• May 2008 - Dec 2010