Production and Design Executive

• May 2022 - Present

Production and Design Executive

• Oct 2021 - Present

Lead Graphic Designer

• Jul 2018 - Oct 2021

• Designing and creating a wide variety of graphic art and promotional material.• Using Photoshop to create, process and diagram, banners, cards, canvas and other customizable gifts in the client's presence in a strict deadline. • Managing client proposals from typesetting through to design, print and production.• Working with clients, briefing and advising them with regard to design style, format, print production.• Assistance in enquiries and quotations.• Print and printers management.

Graphic Designer

• Feb 2019 - Aug 2020

• Using Illustrator and Photoshop to create, process and diagram, banners, folders, business card, painels, signs, brochures and logos in a strict deadline. • Assisting clients with the best choice to create visual impact with his proposal.• Receiving files and making the necessary adjustments for each type of printing and printers.• Assisting the clients to choose the materials, most adequate type of printing for an exclusive layout and excellent visual communication. • Using Illustrator and Photoshop to create, process and diagram, banners, folders, business card, painels, signs, brochures and logos in a strict deadline. • Assisting clients with the best choice to create visual impact with his proposal.• Receiving files and making the necessary adjustments for each type of printing and printers.• Assisting the clients to choose the materials, most adequate type of printing for an exclusive layout and excellent visual communication.

Chef de partie

• Aug 2017 - Jun 2018

• Focused on improving my level of English, I returned to Dublin where I have been working as a Chef de Partie, preparing, cooking and presenting dishes and developing skills such as: ability to delegate appropriately, able to stay calm and work as part of a team during a frenetic service and organisational flair. • Focused on improving my level of English, I returned to Dublin where I have been working as a Chef de Partie, preparing, cooking and presenting dishes and developing skills such as: ability to delegate appropriately, able to stay calm and work as part of a team during a frenetic service and organisational flair.

Multilingual Customer Support Specialist

• May 2017 - Jul 2017

• Providing telephonic support to customers English, Spanish and Portuguese) that may require medical care or emergencies during their travel abroad. • Contacting hospitals, clinics or medical analysis laboratory in several countries.• Translation of medical reports and prescriptions.• Intermediate communication between customer/patient and doctors that may not speak the same language.• Preparing and send payments and documents in order to organize the transfer of patients from their travelling location to their country.

Customer Support Specialist

• Oct 2016 - Apr 2017

• Management of inbound and outbound calls and e-mails.• Answering calls (English, Spanish and Portuguese) from potential customers who are responding to advertisements.• Handling inquiries and solving issues regarding the Company’s website users (Landlords and Letting Agents).• New customer registration. • Offering and sales of Letting Packages. • Management of inbound and outbound calls and e-mails.• Answering calls (English, Spanish and Portuguese) from potential customers who are responding to advertisements.• Handling inquiries and solving issues regarding the Company’s website users (Landlords and Letting Agents).• New customer registration. • Offering and sales of Letting Packages.

Graphic Designer

• Sep 2007 - Dec 2016

• Original graphic design including: logos, icons, themes, infographics and advertisements.• Creating and designing pamphlet Illustration concepts from sketches and Adobe Photoshop.• Conceptualizing new designs for marketing material and ads.• Assisting clients from all backgrounds and industries to design and implement thoughtful and impactful Branding tools to help grow their business.

Chef De Partie

• Mar 2013 - Sep 2016

• Focused on learning English, I worked as a Chef de Partie, preparing, cooking and presenting dishes and developing skills such as: ability to delegate appropriately, able to stay calm and work as part of a team during a frenetic service and organisational flair.

Marketing Manager

• Oct 2010 - Jan 2013

• Management and production of promotional activities and events.• Coordinating all promotional material from conception to completion, including gathering quotes, looking for cost effective marketing strategies and the distribution of material.• Liaising with relevant stakeholders to ensure images, prices and graphics are accurate.• Website and Social Media content update.• Overseeing promotional films production.• Responsible for promotional teams and activities placed in markets, shops and other retails.• Responsible for marketing reports (daily and weekly).• Overseeing selection and hiring process of the promotional team according to client’s need.• Training and directing workers engaged in developing and producing advertisements.

Graphic Designer

• Jan 2009 - Oct 2010

• Responsible for receiving photos of events and creating content to post on the magazine's website.• Responsible for website update, managing up to 3 updates daily.• Participating in events such as Sao Paulo Fashion Week, based on the location of the event to manage a team of 3 photographers that covered all the runways. Selecting and creating content for posting on website and social media (Facebook and Twitter) every 30 minutes.• Responsible for selecting photos for website, choosing 20 photos from a total of 1,500 photos provided by up to 5 photographers and creating content to post them on social media (Facebook and Twitter) and Vogue’s website.• Working on the layout of monthly magazines such as Vogue, Casa Vogue, and special editions such as Vogue and Vogue Kids' birthday magazines. Each magazine had approximately 200 pages and special editions had 300/400 pages.• Using Photoshop, In Design and Illustrator to process, diagram and organize the books and photos.• Responsible for the staff of the photographers.• Liaising with technical team in case of problems on the Vogue website.Main achievements:• Due to my excellent performance, I was invited to work exclusively for the personal book of the director of Vogue Brasil, Patricia Carta.• Often among the "most clicked" on Twitter in the last 12 hours.• Moda Brasil 2009 Award in the category "Media Print Vehicle".• Top trends of Twitter during the editions of São Paulo Fashion Week

Customer Support Specialist

• Jan 2007 - Dec 2008

• Contacting businesses and private individuals by telephone to promote products, services.• Answering calls from potential customers who are responding to advertisements.• Explaining products or services and prices, and answer questions from customers.• Delivering scripted sales pitch to the customer.• Documenting transactions by completing forms and record logs.• New customer’s registration.• Updating database by entering, verifying, and backing up data. • Contacting businesses and private individuals by telephone to promote products, services.• Answering calls from potential customers who are responding to advertisements.• Explaining products or services and prices, and answer questions from customers.• Delivering scripted sales pitch to the customer.• Documenting transactions by completing forms and record logs.• New customer’s registration.• Updating database by entering, verifying, and backing up data.