Experience

Employee's Provident Fund Organisation
• India
• Government Administration
• 400 - 500 Employee
• Assistant

  • Mar 2021 - Present


GlobalLogic

• United States
• Software Development
• 700 & Above Employee

• Associate Analyst

  • Nov 2020 - Mar 2021

  Worked for Google project named "AVMS - Audio visual media services". Worked for Google project named "AVMS - Audio visual media services".



Godrej & Boyce Mfg. Co. Ltd.

• India
• Manufacturing
• 700 & Above Employee

• Senior Service Executive

  • Jun 2016 - Aug 2017

  • Service support for electronic & mechanical home security solutions.• Analysis of MIS data and follow-up.• Providing data of product quality to HO.• Site visit for programing of products.• Service franchisee management.• Training and technical support.• Spare parts management.• Key accounts management.• Coordination with call center & HO.• Priority resolution of escalated calls.• Ensuring timely complaint closure & customer satisfaction.

• Diploma engineer trainee (DET)

  • Jun 2015 - Jun 2016

  • Service support for electronic & mechanical home security solutions.• Analysis of MIS data and follow-up.• Providing data of product quality to HO.• Site visit for programing of products.• Service franchisee management.• Training and technical support.• Spare parts management.• Key accounts management.• Coordination with call center & HO.• Priority resolution of escalated calls.• Ensuring timely complaint closure & customer satisfaction.