Aman Kiro

Service Operations Manager at Think and Learn Pvt. Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Bengaluru, Karnataka, India, IN
Languages
  • English -
  • Hindi -

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Credentials

  • Social Media Marketing
    eMarketing Institute
    Dec, 2018
    - Oct, 2024
  • Online Marketing Fundamentals
    eMarketing Institute
    May, 2018
    - Oct, 2024
  • Google Ads Fundamentals
    Google
    Dec, 2018
    - Oct, 2024
  • SEO Fundamentals
    SEMrush
    Dec, 2018
    - Oct, 2024

Experience

    • Education
    • 300 - 400 Employee
    • Service Operations Manager
      • Jan 2022 - Present

      Business Operations, Service and Data Management Business Operations, Service and Data Management

    • India
    • E-learning
    • 700 & Above Employee
    • Sr Academic Counsellor
      • Dec 2020 - Dec 2021

      + Retention of the existing customers + Work involves multitasking: Listening, Answering Questions, viewing multiple data + Establishing repo to the existing customers + Handling outbound calls to assist the present and upcoming policy + Handling objections and providing solutions + Informing about new features, facilities and packages for upcoming Product and services + Reselling new Products and Documenting the process + Retention of the existing customers + Work involves multitasking: Listening, Answering Questions, viewing multiple data + Establishing repo to the existing customers + Handling outbound calls to assist the present and upcoming policy + Handling objections and providing solutions + Informing about new features, facilities and packages for upcoming Product and services + Reselling new Products and Documenting the process

    • India
    • E-learning
    • 700 & Above Employee
    • Academic Counselor
      • Mar 2019 - Apr 2020

      Advisor & Counselling about Smart Learning, Understanding Customer Profile, Creating need, Handling Objective, Providing Solution to Customers Problem. Advisor & Counselling about Smart Learning, Understanding Customer Profile, Creating need, Handling Objective, Providing Solution to Customers Problem.

    • Advertising Services
    • 1 - 100 Employee
    • Digital Marketing Executive
      • May 2018 - Feb 2019

      Maintaining Websites & Handling Social Platforms of Customers, Generating Traffic, Building SEO & Creating Content. Maintaining Websites & Handling Social Platforms of Customers, Generating Traffic, Building SEO & Creating Content.

    • United States
    • Higher Education
    • 1 - 100 Employee
    • Digital Marketing Intern
      • Apr 2017 - Jun 2017

      Project Title- Coordinated for creating, publishing & marketing digital products globally. Responsibility- Creating, publishing and marketing digital products globally, Project Title- Coordinated for creating, publishing & marketing digital products globally. Responsibility- Creating, publishing and marketing digital products globally,

Education

  • INDUS BUSINESS ACADEMY - IBA, BANGALORE
    Bachelor of Commerce with Computer Application, Finance and Marketing
    2016 - 2018
  • St. Marys PG College
    B. Com with Computer Applications, Business/Commerce, General
    2013 - 2015

Community

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