Experience

Qatar Solar Technologies - (QSTec)

• Qatar
• Renewable Energy Semiconductor Manufacturing
• 1 - 100 Employee

• Senior Employee Relations Officer

  • Jul 2010 - Present

• Employee Relations Officer

  • Oct 2017 - May 2023

  •Process end to end employee relation cycle from disembarkation to separation whilst overlooking staff’s promotions, employee status changes, resignations, termination, End of Service Benefits, clearance and exit interviews. •Respond and counsel employees on HR related queries and requests involving HR policies and procedures.•Assist in recruitment and selection activities includes but not limited to, screening, interviews, liaison with candidates and hiring managers, issuing offer letters based on the salary structure and joining formalities.•Liaise with external stakeholders (i.e., insurance companies, outsourcing agencies, consultants etc.).•Support implementation and administration of Performance Management System.•Assist in conducting breach of policy / process investigations, internal employee surveys, draft recommendations and undertake follow up actions as approved by management.•Responsible for maintaining and administering HRIS master data for SAP HCM along with generating various regular and ad-hoc reports as required by the management.•Maintain records of personnel-related data in HRIS and ensure all employment requirements are met and appropriately filed physically and electronically.•Actively engaged with the QF Government Affairs team to ensure new visas are issued in a timely manner, employee visa extensions, family visa requests and visa cancellations. Show less

• PESONNEL ASSISTANT (Human Resources)

  • Jun 2013 - Sep 2017

  •Verify invoices, claims, and update the service entries for payment processing in coordination with Finance and Supply team.•Assist the Payroll Officer with monthly payroll activities including gathering and reviewing payroll entries.•Prepare correspondences and official letters for employees in consensus with the corporate HR department as requested.•Administer Leave/Time and maintain employee records in the system and generate reports on attendance on monthly basis for management monitoring.•Assist new employees in all initial necessities like opening bank account arranging security pass, transport and accommodation process, and other eligible allowances.•Administer health and life insurance plans, including enrollments, updates, and terminations. Show less

• Administrative Assistant - Office of Chairman & CEO

  • Jul 2010 - May 2013

  •Prepared and reviewed correspondences such as memos, letters, emails for the CEO and other management personnel.•Facilitated visitors, arranged meetings, appointments, and coordinate with all logical needs for CEO's business trips with the relevant departments.•Assembled presentation materials, monthly reports and technical reports for review and meetings & distribute to other departments.• Established and maintained an effective filing system for all the confidential documents and reports which were retrieved as and when requested•Arranged department meetings and prepared / circulated minutes of meeting to attendees as required. Show less



Nokia

• Finland
• Telecommunications
• 700 & Above Employee

• Administrative Assistant

  • Sep 2009 - Jan 2010

  •Reviewed the incoming RFC's (Request for Change) daily from different departments and send it to the approvers making sure it falls under the maintenance window as per SLA {Service line agreement}.•Updating the NOC team (Network Operating Centre) about recurring activities at site.•Prepared & maintained weekly and monthly reports of all the activities.•Been a part of the prestigious Hajj project 2009 and supported the Configuration Management team along with the Change Management team, and the Certificate of Appreciation for the success of the Hajj project was conferred on me. Show less

• Administrative Assistant

  • Mar 2009 - Sep 2009

  •Reviewed and maintained work orders, prepared, and consolidated daily change requests and forecast report.•Ensured all sites are free of any external alarm after site engineer leaves the site.•Receive, confirm, and update the Site Acceptance Documentation ensuring that it conforms to the agreed checklist.



Royal Bank of Scotland Business

• United Kingdom
• Banking
• 700 & Above Employee

• Customer Relations Officer

  • May 2007 - Dec 2008

  •Worked in the Customer Relation Unit, comprising the Retention and Loyalty department and sold merchandise and facilities available on their credit cards to customers. •Effectively handled customer inquiries and exceeded 90% of sale goals and trained new employees. •Promoted from Retention officer to Customer Relationship Officer in the Portfolio Management Unit within a span of 6 months. •Worked in the Customer Relation Unit, comprising the Retention and Loyalty department and sold merchandise and facilities available on their credit cards to customers. •Effectively handled customer inquiries and exceeded 90% of sale goals and trained new employees. •Promoted from Retention officer to Customer Relationship Officer in the Portfolio Management Unit within a span of 6 months.



Mphasis

• India
• IT Services and IT Consulting
• 700 & Above Employee

• Process Executive

  • Jul 2005 - Oct 2006

  •Dealt with the Football Desk covering major football leagues and World Results Desk which cover sports like Basketball, Ice hockey, Baseball etc. Also covered live international Cricket matches for prominent betting and Sports websites and managed high-volume workload within deadline driven environment with promising accuracy. •Processed complete match summary for various sports activities •Officially commended from the senior management for scoring high in terms of quality and quantity. •Dealt with the Football Desk covering major football leagues and World Results Desk which cover sports like Basketball, Ice hockey, Baseball etc. Also covered live international Cricket matches for prominent betting and Sports websites and managed high-volume workload within deadline driven environment with promising accuracy. •Processed complete match summary for various sports activities •Officially commended from the senior management for scoring high in terms of quality and quantity.