Experience

Locumprime Ltd

• United Kingdom
• Outsourcing and Offshoring Consulting

• Recruitment Consultant

  • Apr 2023 - Present

  • Advertising meetings • Client meetings • Registering candidates • Identify and develop client/business relationships • Using the tools available to attract candidates and maintain a candidate database • Assessing and responding to the needs of each client • Sourcing suitable candidate for the jobs available using job boards and social media or other platforms • Negotiating pay and salary rates and finalising arrangements between client and candidate



MANAKTALA & CO LIMITED

• United Kingdom
• Accounting
• 1 - 100 Employee

• Office Administrator

  • Oct 2022 - Nov 2022

  • Responding to all client enquiries via telephone, email and face to face • Opening and closing the office • Book client appointments • Typing of letters and some accounts • Ad hoc administrative tasks • Maintain Client Ledger.



Cafe Nero

• Canada
• Restaurants
• 1 - 100 Employee

• Store Manager

  • Apr 2022 - Jun 2022

  • Opening and closing the store • Carrying out daily health and safety checks around the store • Assign responsibilities to employees for operational effectiveness. • Ordering the required stock • Dealing with customer complaints and resolving issues • Being involved in the sales and marketing side of the business. • Filling out schedules



Tennisnuts.com

• United Kingdom
• Sporting Goods Manufacturing
• 1 - 100 Employee

• Assistant Store Manager

  • Oct 2021 - Apr 2022

  • Opening and closing the venue • Carrying out float duties and cashing up. • Checking the level of stock in the warehouse • Ordering the required stock into the store and carrying out stock sortation with the warehouse team. • Dealing with customer complaints and resolving issues • Working alongside with the visual merchandising team for the major festive and sports related occasions. • Being involved in the sales and marketing side of the business. • Taking in Tennis… Show more • Opening and closing the venue • Carrying out float duties and cashing up. • Checking the level of stock in the warehouse • Ordering the required stock into the store and carrying out stock sortation with the warehouse team. • Dealing with customer complaints and resolving issues • Working alongside with the visual merchandising team for the major festive and sports related occasions. • Being involved in the sales and marketing side of the business. • Taking in Tennis, Badminton and Squash rackets and stringing them to a professional standard. • Sorting pre-paid online next day orders and arranging deliveries with DPD for the customers. • Carrying out return and exchange customer items. • Filling out schedules • Shortlisting and interviewing applicants • Provide training to new colleagues Show less



Metro Bank (UK)

• United Kingdom
• Banking
• 700 & Above Employee

• Amaze Direct Specialist

  • Feb 2020 - Oct 2021

  2-24, Farnham Rd, Slough SL1 3TA • Providing fantastic Customer Service Experience over the phone in our contact centre • Advising our customers on balance and transaction enquires • Making payments such as faster payments, high value transactions and account to account transfers • Handling sensitive information and customer profile according to bank protocols and rules • Updating all of our systems, making sure you attend to every detail and record all conversations with 100% accuracy • Admin work such as organising letters… Show more • Providing fantastic Customer Service Experience over the phone in our contact centre • Advising our customers on balance and transaction enquires • Making payments such as faster payments, high value transactions and account to account transfers • Handling sensitive information and customer profile according to bank protocols and rules • Updating all of our systems, making sure you attend to every detail and record all conversations with 100% accuracy • Admin work such as organising letters and logging them on the system to collect relevant data • Dealing with customer complaints • Being up to date with all my targets set by my manager • Issuing physical bank statements for the customers to be sent out • Raising an IT Ticket on behalf of our customers to our IT specialist team. Creating a report to let the team know to investigate in to any malfunctions – any bugs on our internet or mobile app banking that customer is facing. Internet and Mobile banking: • Dealing with customers in regards with verifying account holder over the phone using the correct level of verification process • Unlocking customers internet and mobile banking account because they have been locked out • Troubleshooting customers with their internet and mobile banking credentials • Helping resetting their internet and mobile banking credentials over the phone to help them gain access to their account • Assisting customer to set themselves up for internet and mobile banking • Deleting, disabling and re-enabling electronic devices on customers account Show less



Feathers Badminton club

• India
• Spectator Sports

• Freelance Graphic Designer

  • Jun 2021 - Aug 2021

  United Kingdom A branding project for a start up Badminton club located in Southall. This project included: • Logo design • Jersey designs



Doon Curry

• Freelance Graphic Designer/ consultant

  • Jul 2020 - Jan 2021

  United Kingdom Brand identity project for a start up Indian takeaway restaurant, which included: • Logo design • Shop front banner design • Menu design • Poster designs • Design consultant on interior of the shop



Mavericks cricket club

• India
• Spectator Sports

• Freelance Graphic Designer

  • Nov 2019 - Aug 2020

  A branding project for a local start up cricket team in Southall. The team approached me who needed a brand identity for themselves. I helped them with their logo designs and jerseys.



DO & CO AG

• Austria
• Hospitality
• 700 & Above Employee

• Airside Loader

  • Sep 2019 - Jan 2020

  2 Girling Way, Feltham TW14 0PH • Loading of food trolleys into lorries for aircraft • Loading of food trolleys into the aircraft • Working together with the driver • Perform manual handling duties



Tesco

• Jordan
• Business Supplies & Equipment
• 700 & Above Employee

• Personal Shopper

  • Nov 2018 - Sep 2019

  Tesco Unit 3 terra 40, Auriol Dr, Greenford ● Customers get the finest shopping journey. ● Alongside with picking up all the products, I pack the shopping in an efficient for the customers to receive. ● Customers are always able to get the products they need. ● Using the scanner to enable all shopping items are being allocated to the right basket and customer. ● Customers are excited by our promotions and find our aisles welcoming. ● Customers have a slick and speedy checkout experience. ● Customers leave our store… Show more ● Customers get the finest shopping journey. ● Alongside with picking up all the products, I pack the shopping in an efficient for the customers to receive. ● Customers are always able to get the products they need. ● Using the scanner to enable all shopping items are being allocated to the right basket and customer. ● Customers are excited by our promotions and find our aisles welcoming. ● Customers have a slick and speedy checkout experience. ● Customers leave our store feeling valued and satisfied. Show less



Domino's Pizza

• Pakistan
• Food and Beverage Services
• 1 - 100 Employee

• Customer service

  • Sep 2013 - Mar 2018

  ● Operated a cash register for cash, and credit, debit card transactions with 100% accuracy. ● Cleaned and organised the restaurant, including the front counter and kitchen. ● Taking telephone orders. ● Shared best practises for sales and customers service with other team members to help improve the restaurant’s efficiency. ● Closing the restaurant at midnight with all the correct procedures. ● Inventory checks. ● Helping the manager with the final cash and entering… Show more ● Operated a cash register for cash, and credit, debit card transactions with 100% accuracy. ● Cleaned and organised the restaurant, including the front counter and kitchen. ● Taking telephone orders. ● Shared best practises for sales and customers service with other team members to help improve the restaurant’s efficiency. ● Closing the restaurant at midnight with all the correct procedures. ● Inventory checks. ● Helping the manager with the final cash and entering occasionally entering the cash flow in the system. ● Helping with the delivery and stockroom. Show less



Free Holdings

• United Kingdom
• Retail Luxury Goods and Jewelry
• 1 - 100 Employee

• Graphic Design Intern

  • Jul 2015 - Sep 2015

  23(4/5), The Coda Centre, 189 Munster Rd, Fulham, London SW6 6AW ● Creating art works for web users e.g hotels and nightclubs. ● Assisting with the editing of business cards. ● Editing and sending out the video invites to the clients of the hotels and nightclubs. ● Handling emails and queries from clients. ● Using various softwares to produce the graphic work. E.g photoshop, adobe, after effects, Illustrator and Indesign.