Experience

Fit for Purpose

• Non-profit Organizations
• 1 - 100 Employee

• Operations Consultant

  • Jan 2023 - Present

  Consulting on company operations needs, including new operations system development and hiring. Consulting on company operations needs, including new operations system development and hiring.



Alvea

• United States
• Biotechnology
• 1 - 100 Employee

• Supply Chain Consultant

  • Oct 2022 - Jun 2023

  Provided regular operational support for supply chain and logistical needs, and developed longer term strategy in consultation with key team members. Provided regular operational support for supply chain and logistical needs, and developed longer term strategy in consultation with key team members.



Pineapple Operations

• Civic and Social Organizations

• Operations Manager

  • Sep 2022 - Jun 2023

  Helped set up a centralized database of operations candidates for the EA community, including setting up and finalizing website, marketing, and maintaining database. Helped set up a centralized database of operations candidates for the EA community, including setting up and finalizing website, marketing, and maintaining database.



World Food Programme

• Italy
• Non-profit Organizations
• 700 & Above Employee

• Intern – Food Systems & Supply Chain Strategy

  • Aug 2021 - Mar 2022

  • Led development of strategy for WFP Supply Chain Unit in Kenya, including identifying key stakeholders, collecting information for development of strategy, and ensuring alignment of the key documents across all groups. • Assisted with multiple projects outside of my job scope to ensure successful delivery when the staff was short-handed, including developing project applications within a two week time-frame. • Led development of strategy for WFP Supply Chain Unit in Kenya, including identifying key stakeholders, collecting information for development of strategy, and ensuring alignment of the key documents across all groups. • Assisted with multiple projects outside of my job scope to ensure successful delivery when the staff was short-handed, including developing project applications within a two week time-frame.



JetBlue

• United States
• Airlines and Aviation
• 700 & Above Employee

• Senior Analyst Continuous Improvement-PMO

  • Jun 2018 - Jul 2020

  - Coordinated and led working team responsible for complying with FAA regulations related to airplane maintenance. - Assisted with COVID-19 response efforts - Led multiple Technical Operations process improvement projects, including developing and maintaining project timelines, engaging stakeholders, communicating progress to Leadership, and driving progress to ensure timely completion - Developed understanding of various processes within the various Tech Ops Teams, including the use of the Maintenance and Engineering system in Line and Heavy Maintenance, and Materials - Worked closely with multiple departments across JetBlue, including Inflight (Pilots), Systems Operations, People Team (HR), and IT, for completion of projects - Engaged continuously with stakeholders to investigate root causes of problems they face and worked with them to identify improvements - Managed intern and analysts on CI-PMO team, and providing work assignment, as well as supported professional development - Supported other aspects of JetBlue operations as needed, including front line support (BlueUnity) Show less



Metropolitan Transportation Authority

• United States
• Urban Transit Services
• 700 & Above Employee

• Analyst of Subway Performance

  • Apr 2014 - May 2018

  -Led team to implement a new initiative to provide more customer facing presence during subway service disruptions-Provided technical advice to executive staff and coordinate agency response for an MTA-wide procurement project -Guided the rollout of a business intelligence (BI) tool across the Department of Subways, including training other users on BI use, to improve Subways management practices and data accessibility -Managed computer programmers to ensure timely rollout of a new performance Dashboard 2.0 and various improvements and fixes of the existing Dashboard-Researched, analyzed, and explained long term trends of subway performance, including on-time performance, track maintenance and train operations planning; present findings to senior staff, and direct policy and investment decisions-Reviewed and monitored transportation improvement proposals, focusing on maintenance planning and response, and report findings to executive staff in the Department of Subways Show less

• Analyst at Capital Planning and Budget

  • Jul 2012 - Apr 2014

  • Assisted with 5-year capital investment program development worth over $11 billion• Processed station condition survey database using Access and SQL, and compiled information to help determine station improvement investment strategy worth over $1 billion for 2015-2019• Tracked subway and bus system inventory conditions via multiple databases, and coordinated with sponsor departments to understand overall system 20 year investment needs• Reviewed project Master Plan scopes for telecommunications, fleets, and facilities to ensure investment strategy consistency Show less



Massachusetts Institute of Technology

• United States
• Higher Education
• 700 & Above Employee

• Research Assistant

  • Sep 2010 - Jul 2012

  Research Project: MBTA Green Line Operations Research Project: MBTA Green Line Operations



MBTA

• Research Intern

  • 2011 - 2011



HNTB

• Civil Engineering
• 700 & Above Employee

• Engineer Intern

  • Jun 2010 - Aug 2010

  Assisted planning and rail engineering departments with transportation projects, including researching travel demand on the Empire Corridor, assessing Delaware's public transportation system, analyzing scheduling and service capacity impacts for SEPTA's West Trenton line improvements, and redesigning track geometry report output using XSLT. Assisted planning and rail engineering departments with transportation projects, including researching travel demand on the Empire Corridor, assessing Delaware's public transportation system, analyzing scheduling and service capacity impacts for SEPTA's West Trenton line improvements, and redesigning track geometry report output using XSLT.



University of Pennsylvania

• United States
• Higher Education
• 700 & Above Employee

• Introduction to Transportation Engineering Teaching Assistant

  • Jan 2010 - May 2010

  -Help students with concepts in transportation engineering -Grade homeworks/assignments -Assist professor with preparation of course material -Help students with concepts in transportation engineering -Grade homeworks/assignments -Assist professor with preparation of course material



NJ TRANSIT

• Government Administration
• 700 & Above Employee

• Capital Planning and Programs Intern

  • May 2009 - Aug 2009

  • Collected and analyzed data of commuter rail, light rail, and bus operations for service and facilities improvements • Evaluated signage and passenger communication at major NJ Transit multi-modal facilities • Researched historical data related to commuter rail restoration studies • Collected and analyzed data of commuter rail, light rail, and bus operations for service and facilities improvements • Evaluated signage and passenger communication at major NJ Transit multi-modal facilities • Researched historical data related to commuter rail restoration studies



NJ TRANSIT

• Government Administration
• 700 & Above Employee

• Passenger Communications Technology Intern

  • May 2008 - Aug 2008

  • Tested passenger communication systems for accuracy and provided feedback for improvements • Assisted with installation of system hardware at stations • Trained users of passenger communication systems on system capabilities and features • Assembled and rewrote concise manuals of passenger communication system clients • Tested passenger communication systems for accuracy and provided feedback for improvements • Assisted with installation of system hardware at stations • Trained users of passenger communication systems on system capabilities and features • Assembled and rewrote concise manuals of passenger communication system clients