Experience

Super Gardens

• Australia
• Facilities Services
• 1 - 100 Employee

• General Manager - People, Safety and Culture

  • Jan 2021 - Present

  Manage a team of 5 consisting of Recruitment, HR, HSEQ, Training and Payroll.Research and Implementation of a Reconciliation Action Plan (RAP) across the business.Implementing institutionalized and streamlined processes that facilitate lateral support to management and their staff across Super Gardens.Preparing business case/s and recommending best practice course of action using discretion for escalation of unresolved issues. Managing the daily operations of the PSC team and assists managers to prioritise activities to meet the short and long-term company requirements.Using the corporate strategy as a basis, develops and prepares a PSC Divisional Business Plan that maps out the way forward including organization structures, systems, training plans for PSC staff.Establishing a framework for sustainable reporting to the CEO and the Board.Contributes through action, with other General Managers and Senior Leadership Group, within the broad strategy to the overall profitability of the group.Participating in the development of long and short range plans and policies.Assessing and presenting future needs, trends, problems and profit opportunities.Reviewing and appraising the results of activities and ensures appropriate action is taken to resolve unsatisfactory conditions.Maintaining appropriate communications within and between the various functional areas involved and arranges for advice and counsel as required.Planning and developing the structure of the division, ensuring that it is properly staffed.Managing operations of marketing, personnel and administrative functions of this division.Working with CEO and senior executives in drafting confidential and sensitive proposals.Researching, sourcing, compiling and writing documents required as part of the Company’s Board reporting requirements, including but not limited to confidential and sensitive proposals, Annual Reports, Board papers, briefings and responses to internal/external reviews and inquiries.

• Executive Assistant to Executive Chairman & CEO

  • Nov 2017 - Jan 2021

  Administrative Assistance to Executive Chairman and CEO Scheduled Board, Executive and Department management meetingsPrepared Agendas and Minutes and distributed same in a timely mannerDocument Preparation:• Reports• Proposals• Research papers• Briefing Notes• Correspondence• PresentationsSocial Media updates for the companyManagement and oversight of various office projectsDiary and email ManagementCoordinated meetings, functions, conferences and eventsManaged travel and related itineraries for CEOAttend to purchasing and reconciliation of expenses Attended and participated in networking events, conferences, workshops and meetings



Absolute Immigration

• Australia
• Legal Services
• 1 - 100 Employee

• Operations/HR Manager

  • Mar 2010 - Jan 2017

  Worked with CEO to meet agreed sales targets Initiated processes that lent to best practice in the immigration services field. Drafted Quality manual and successfully acquired implementation of ISO 9001 Certification for Quality. Responsible for monitoring compliance Implemented Human Resource processes and database Engaged with Victoria University, implementing and managing our Graduate Program for students undertaking the Diploma of Australian Immigration Law and Practice Engaging with an external supplier to roll out a new IT system and Server, including negotiations to outsource our ongoing IT needs Engaged with a Website Developer, rolling out new website and maintained same Developed and implemented staff procedures manual Recruited and inducted staff Managed performance review process Managed logistics for company conferences and worked with CEO in drafting material for same Responsible for managing daily operations of the company Responsible for sourcing and negotiating supplier contracts Managed client relationships Developed effective accounts processes with Bookkeeper Monitored expenses, managed all payments Managed accounts processes in Book Keepers absence



ACP Magazines

• Australia
• Book and Periodical Publishing

• Executive Sales

  • Mar 2007 - Feb 2009

  Established a new client base for a new fortnightly lifestyle magazine for the purpose of procuring advertising Liaised with clients and established relationships with them, ascertaining their particular business objectives and advising them about the most effective advertising methods to suit their particular needs and objectives Liaised with clients ascertaining their requirements and provided advice in relation to artistic direction Wrote advertorials Liaised with printers and the art department in fulfilling client’s advertising requirements



Macpherson Kelley

• Australia
• Law Practice
• 100 - 200 Employee

• Senior Legal Secretary - Permanant Part time

  • Jan 2000 - Dec 2006

  Worked in the Personal Injuries Department. Worked in the Personal Injuries Department.



NCM - Nordic Credit Management

• Sweden
• Business Consulting and Services

• Training Co-Ordinator

  • Sep 1997 - Nov 1999

  Responsible for controlling annual training budget and organising courses Involved in sensitive negotiations with senior managers and external consultants pertaining to training requirements. Sourced registered training organizers and managed scheduling of training across NCM in the UK Collated feedback and prepared briefs for divisional managers. Responsible for controlling annual training budget and organising courses Involved in sensitive negotiations with senior managers and external consultants pertaining to training requirements. Sourced registered training organizers and managed scheduling of training across NCM in the UK Collated feedback and prepared briefs for divisional managers.



Macpherson & Kelly Solicitors

• Dandenong

• Executive Legal Secretary and Migration Agent

  • Jul 1996 - Sep 1998

  Managed own files which included family, skilled business and refugee visa applications. This included: Research Liaising with all stakeholders Preparation of applications and supporting submissions Lodgement and tracking of applications Represented the Department of Immigration and Multicultural Affairs with refugee visa applications for clients based at Maidstone and Port Hedland Detention Centres which included travel to these centres Managed own files which included family, skilled business and refugee visa applications. This included: Research Liaising with all stakeholders Preparation of applications and supporting submissions Lodgement and tracking of applications Represented the Department of Immigration and Multicultural Affairs with refugee visa applications for clients based at Maidstone and Port Hedland Detention Centres which included travel to these centres