Amalia Pérez Rodríguez
Travel Manager at AXA México- Claim this Profile
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Bio
Benjamin Ramirez Shizuru
Amalia is a highly skilled and impactful leader. Not only is it immediately evident that she has experience with managing datasets and making important decisions based on evidence and logic, but is also a leader that you can always look up to in how she defuses any complex scenario, provides constant support for all her team members and deeply cares about the business and the contributors in and outside of her team. Always ready to jump into action when needed and teach and guide, being under her leadership has been an incredible experience,
Benjamin Ramirez Shizuru
Amalia is a highly skilled and impactful leader. Not only is it immediately evident that she has experience with managing datasets and making important decisions based on evidence and logic, but is also a leader that you can always look up to in how she defuses any complex scenario, provides constant support for all her team members and deeply cares about the business and the contributors in and outside of her team. Always ready to jump into action when needed and teach and guide, being under her leadership has been an incredible experience,
Benjamin Ramirez Shizuru
Amalia is a highly skilled and impactful leader. Not only is it immediately evident that she has experience with managing datasets and making important decisions based on evidence and logic, but is also a leader that you can always look up to in how she defuses any complex scenario, provides constant support for all her team members and deeply cares about the business and the contributors in and outside of her team. Always ready to jump into action when needed and teach and guide, being under her leadership has been an incredible experience,
Benjamin Ramirez Shizuru
Amalia is a highly skilled and impactful leader. Not only is it immediately evident that she has experience with managing datasets and making important decisions based on evidence and logic, but is also a leader that you can always look up to in how she defuses any complex scenario, provides constant support for all her team members and deeply cares about the business and the contributors in and outside of her team. Always ready to jump into action when needed and teach and guide, being under her leadership has been an incredible experience,
Experience
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AXA México
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Mexico
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Insurance
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500 - 600 Employee
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Travel Manager
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May 2023 - Present
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Indie Campers
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Portugal
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Travel Arrangements
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200 - 300 Employee
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Customer Support Operations Manager & Office Manager
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May 2022 - May 2023
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doctoranytime
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Greece
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Health, Wellness & Fitness
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100 - 200 Employee
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Manager of Customer Experience
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Dec 2021 - May 2022
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Customer Care & Customer Success Manager
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Apr 2021 - May 2022
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Teleperformance
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France
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Assistant Contact Center Manager
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Apr 2019 - Apr 2021
Vigilar la operación, proyectar estrategias para cumplir las metas de servicio y financieras.
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Quality Assurance Quality Control Manager
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Mar 2017 - Apr 2019
Asegurar los estándares de calidad de las interacciones que tenemos con clientes
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Quality Assurance Quality Control
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Jul 2016 - Feb 2017
Analizar cada una de las interacciones de nuestros colaboradores con el cliente.
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Jefe de departamento tipo C en salvamento arqueológico
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Jul 2013 - Dec 2016
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Education
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Escuela Nacional de Antropología e Historia
Community
