Experience

Randstad Sourceright

• Netherlands
• Human Resources Services
• 700 & Above Employee

• Sourcing Specialist

  • Feb 2019 - Present

  Execute a unique sourcing methodology, which is known as Total Talent Sourcing Methodology (TTSM) based on active sourcing for passive candidates. Responsible for attracting and matching candidates with client companies across Asia Pacific region. Qualifying roles with onsite recruiter / client to understand requirements and needs To provide voice recruiting to identify and qualify active and passive candidates before endorsing them to clients. To provide advanced research and sourcing support to internal and external clients. Manage multiple diverse sourcing channels including (but not limited to) career job portals, social medias, headhunting, talent pool and managing candidate database. Adherence to Service Level Agreement for recruitment activities. Manage and build good relationships with stakeholders/partners (internally and externally) to ensure effective staffing communication, processes, performance and operations are in place. Results driven and ability to work with diverse culture See less Show less



HSBC HDPM

• Cyberjaya

• Global Support Executive

  • Jul 2013 - Feb 2014

  HSBCBANK MALAYSIA BERHAD Global Support Executive ●Attending to all inbound calls for credit cards and banking bills , general inquiries , complaints, comments , feedbacks , and other raising issues related to company’s products. ●Providedthe WOW factor as GSE are the front liner of the company and it is our responsibility to exceed users expectation ●Workedas a team to achieved the required KPI and within timely SLA ●Utilized EChampand banking systems required KPI elements as well as SLA Show less