Experience

Apparel21

• Australia
• IT Services and IT Consulting
• 1 - 100 Employee

• Business Analyst

  • Sep 2022 - Present



Affinity Support Services

• Admin Officer

  • Oct 2021 - Jan 2023

  As an Admin Officer in Disability Support Sector, my roles and responsibilities are as below; • Liaising with clients, management and the employees • Staff rostering • Documentation management • Client and carer on-boarding • Compliance management • Liaising with third party agency • Managing payroll etc. As an Admin Officer in Disability Support Sector, my roles and responsibilities are as below; • Liaising with clients, management and the employees • Staff rostering • Documentation management • Client and carer on-boarding • Compliance management • Liaising with third party agency • Managing payroll etc.



Obopay

• India
• Financial Services
• 1 - 100 Employee

• Business Analyst

  • May 2017 - Dec 2019

  As a Business analyst, I am well experienced in Client interaction, Requirement Elicitation and Analysis, Product enhancement and performance improvement, Delivering technical documents for external and internal stakeholders and support decision making, Testing, Training and post implementation support. My roles and responsibilities were as below; • Understanding and mapping the current business process flow (As‐is states) • Gathering key product requirement and Gap analysis • Wire-framing and proposing business solutions (to‐be states) and product improvement • translating the requirements and delivering effective user stories • Facilitating stakeholder meetings and prepare documents for internal and external stakeholders. • Collaboration with the multiple stakeholder groups for the effective implementation of the requirement • Formulation and execution of test cases and test scenarios • Performing system and User Acceptance Tests, Identifying the issues, replicate the issue and documenting them • Tracking down key project deliverables and the backlog items and assigning tasks • Experience in working in Software Development Life cycle‐Agile and waterfall framework • Hands on experience in Microsoft Visio and JIRA.