Experience

Pizzaiolo The Pizza Maker's Pizza

• Canada
• Food and Beverage Services
• 1 - 100 Employee

• Cashier

  • Aug 2019 - Present

  Operates a cash register, Communicates with customers, Assists other staff as needed. Processing credit card payments, accepting cash payments and making change. Using a point of sale (POS) system for transactions. Greeting guests, helping resolve customer complaints. Maintaining knowledge of the menu and sales policies. Operates a cash register, Communicates with customers, Assists other staff as needed. Processing credit card payments, accepting cash payments and making change. Using a point of sale (POS) system for transactions. Greeting guests, helping resolve customer complaints. Maintaining knowledge of the menu and sales policies.



Sobeys

• Canada
• Retail
• 700 & Above Employee

• Customer Service Representative

  • Dec 2018 - Nov 2019

  Listened and resolved to the problems customers. Figuring out the customer problem and guiding them in their right path not to repeat the same problems again. Ensured that all the customers approached felt satisfied. Dealing with diverse customers at the same time helped to understand the taste and preferences of different classes and culture of people. Listened and resolved to the problems customers. Figuring out the customer problem and guiding them in their right path not to repeat the same problems again. Ensured that all the customers approached felt satisfied. Dealing with diverse customers at the same time helped to understand the taste and preferences of different classes and culture of people.



Oretta Hospitality Inc.

• Canada
• IT Services and IT Consulting
• 1 - 100 Employee

• Team Crew Member

  • Sep 2018 - Mar 2019

  Addressed customer complaints and issues in a professional manner. Reviewed files, records and other documents to obtain business information and key data in order to respond to development requests. Count the cash and submit the cash & supporting documentation to the Cash Collection Point Supervisor at the end of their shift. Conducted inventory analysis to determine optimal stock levels. Trained team members in successful strategies to meet operational and sales targets. Show less



BSNL LTD

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Call Center Representative

  • Jan 2017 - Apr 2018

  Assist callers who have questions regarding the services or products of a company. Assist customers for their complaints regarding mobile network issues and solve the issues for them to experience good network connection. Use communication scripts during inbound and outbound calls to sell services and the problems to customers. Uses the knowledge of company policies and practices to answer questions. Assist callers who have questions regarding the services or products of a company. Assist customers for their complaints regarding mobile network issues and solve the issues for them to experience good network connection. Use communication scripts during inbound and outbound calls to sell services and the problems to customers. Uses the knowledge of company policies and practices to answer questions.