Experience

Waterloo Regional Police Service
• Canada
• Law Enforcement
• 200 - 300 Employee
• Facilities Maintenance Specialist

  • Jan 2022 - Present


Skyjack Inc.

• Canada
• Machinery Manufacturing
• 700 & Above Employee

• Production Associate

  • Feb 2022 - May 2022

  Inspect the quality of the work done on the newly assembled machine by the preceding line and ensure that it meets criteria. • Examine the machine model and collect the parts for each machine. • assemble the brake cylinders and manifolds to the base of the machine based on the work order. • Connects different hoses for each different machines from manifold to brake cylinders. • Assemble the rear tires and make sure to check the initial safety standards for the tires. • Scan the parts that are assembled to the machine and save to the system. • Check the production document and write down necessary part numbers and completing the production parameters. Show less



Samroha Resort

• India
• Hospitality
• 1 - 100 Employee

• Manager stores and Procurement

  • Nov 2018 - Nov 2020

  • Improved store status by implementing process improvements and identifying performance gaps for corrective action. • Controlled costs and optimized spending via restructuring budgets for, labour, capital assets, Inventory purchases and production. • Forecast the production requirements. • Supervised staff at stores and purchase sections. • Request and acquire quotations from different suppliers as per the purchase requests, compare, negotiate, and select a valuable supplier for the company. • Prepare purchase orders. • Data entry of purchase details to the system. • Monitor the timely payment of suppliers from the accounts department and have got appreciation for best supplier relationship from the general manager. • Co-ordinated and accomplished purchase requirements from all the departments, including HR, Operations, Production, Housekeeping, accounts, IT, Maintenance. etc. • I have worked for six months for Samroha’s construction project and as a storekeeper, where I had to maintain the stock of electric cables and other construction materials. And adequately supply the materials from the company store to contractors. Show less



[24]7.ai

• United States
• Software Development
• 700 & Above Employee

• Digital Interaction Advisor

  • Mar 2018 - Aug 2018

  Program-Sears Parts Direct - Chat (US) • Addressed customer enquiries and questions in a professional manner. • Researched and investigated, wherever necessary, to gather information to respond to customer questions. • Upsold items whenever necessary. • Helped the customer to allocate the exact part they needed to purchase from client’s website • Escalated/transferred customer chats to other departments according to the need. • Helped the customer to make the financial payment for the purchase and promote online sales • Made the customer satisfied by helping them to satisfy their needs. Show less



Aegis Limited (Essar Group)

• India
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Senior Executive

  • Jun 2017 - Nov 2017

  • Handled 70-100 inbound calls in a day for a telecom giant Jio from their customers. • Maintained a positive attitude and calmly respond to customers' complaints. • Managed the customer well and analyzed the issue they are facing and provided solutions on call for the technical issues that can be solved on call. • Registered the complaints according to the policies of the client. • Strive to understand and resolve issues/queries at the first instant. • Efficiently Processed predefined number of transactions as assigned with highest level of accuracy as agreed upon by the client. • Attracted customers by promoting the product and company positively, answering questions and addressing concerns as they arise • Recommended possible products to meet the customers’ needs. Show less