Amal Ismail

Medical Assistant at PrimeMD
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Contact Information
us****@****om
(386) 825-5501
Location
Grove City, Ohio, United States, US

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Experience

    • United States
    • Health, Wellness & Fitness
    • 1 - 100 Employee
    • Medical Assistant
      • Jul 2022 - Present

      PRIME MD  Columbus, OH 43219  July 2022 – January 2023 medical assistant Served as a key member of interdisciplinary healthcare team at a busy family medical practice. Assisted 12 MDs as well as PA and RN team in ensuring optimal patient care and smooth daily office operations. Key Accomplishments: • Communicated with patients across various background, age groups and ethnicities with empathy and passion, contributing to a 95% patient satisfaction rate. • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted, reducing waste costs by 35%. • Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques. Conducted between 60-120 COVID-19 swabs daily. • Oversaw basic billing and coding tasks for standard office procedures, streamlined billing processes and reduced turnaround on payments by an average of six days. Show less

  • Woodland Child Care Center Llc
    • Columbus, Ohio Metropolitan Area
    • Senior Administrative Manager
      • Jul 2020 - Jun 2022

      Senior Administrative Manager Oversaw and developed an efficient teaching staff through coaching, motivation, and career advancement. Effectively established and monitored workflow processes to enhance daily productively and implemented necessary motivations to improve overall performance. Excelled in hiring, managing and training 25 teachers and daycare staff members. Key Accomplishments: • Lead and managed a team of 25 staff members, including hiring, training, scheduling, and performance evaluation. Fostered a positive and collaborative work environment, promoting teamwork and professional development among staff. • Developed and implemented a comprehensive parent engagement program, fostering strong relationships with a diverse group of parents, families, and community members. This initiative resulted in increased parent involvement, improved communication, and a higher level of satisfaction among parents and families. • Implemented streamlined workflow processes, resulting in increased operational efficiency and improved productivity of staff members. • Ensured compliance with all regulatory requirements and licensing standards, maintaining accurate and up-to-date documentation, and facilitating smooth audits. Show less

  • Kindercare Learning Centers
    • Columbus, Ohio Metropolitan Area
    • Teacher
      • Sep 2018 - Jun 2020

      Teacher Provided a safe, nurturing, and stimulating environment where children could learn, grow, and develop essential skills. Created and implemented unique curriculum and activities for each child aimed at promoting cognitive, physical, social, and emotional development. Engaged children in interactive learning experiences, foster positive relationships, and supported each child's individual needs and abilities. Collaborated with parents, communicated regularly about their child's progress, and ensured a warm and inclusive classroom environment that promoted a love for learning. Key Accomplishments: • Cultivated a nurturing and engaging learning environment for a class of 18 students, fostering increased enthusiasm and active participation in classroom activities. • Developed and implemented innovative lesson plans aligned with KinderCare's curriculum, resulting in measurable academic growth and improved learning outcomes for all 18 students. • Established strong partnerships with parents of the 18 students through effective communication, regular parent-teacher conferences, and timely updates, promoting a collaborative and supportive home-school connection. • Demonstrated exceptional adaptability and inclusivity, successfully meeting the diverse learning needs of the students, including those with varying abilities and backgrounds. Show less

  • Primrose School of Grandview
    • Columbus, Ohio Metropolitan Area
    • Daycare Teacher Assistant
      • Jul 2016 - Aug 2018

      • Completed medical and program reports and maintained records following clinic standard operating procedures. • Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness. • Administered prescribed medications under the direction of a physician. • Monitors patient condition by observing physical and mental condition, intake and output, and exercise. • Supports patients by providing housekeeping and laundry services; shopping for food and other household requirements; preparing and serving meals and snacks; running errands. • Records patient information by making entries in the patient journal; notifying the nursing supervisor of changing or unusual conditions. Show less

Education

  • Makerere University
    Bachelor of Arts - BA, Education
    2015 - 2019
  • DeVry University
    Associate's degree, Health Information/Medical Records Technology/Technician
    2012 - 2014
  • Franklin Heights High School
    High School Diploma
    2005 - 2008

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