Amaka Biose

Human Resources Administrator at National Open University of Nigeria (NOUN)
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Contact Information
us****@****om
(386) 825-5501
Location
Nigeria, NG

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Experience

    • Nigeria
    • E-learning
    • 200 - 300 Employee
    • Human Resources Administrator
      • Nov 2020 - Present

    • Nigeria
    • Facilities Services
    • 1 - 100 Employee
    • Admin Manager/HR
      • Apr 2019 - Dec 2020

    • Nigeria
    • Facilities Services
    • 1 - 100 Employee
    • Admin/Procurement Manager
      • Nov 2015 - Jan 2017

       Creating, updating records and databases with personnel, financial and other data.  Supervising admin staff and dividing responsibility to ensure performance.  Managing agendas /travel arrangements for both upper management and junior staff.  Tracking stock of office supplies and placing orders whenever necessary.  Ensuring smooth running of the offices and contributes in driving sustainable growth.  Coordination of office activities and operations to secure efficiency and compliance to Company policies.  Ensuring staff has adequate support, mentoring office assistants and assisting colleagues whenever necessary.  Discovering profitable suppliers and initiate business partnership  Negotiate with external vendors to secure advantageous terms.  Finalize purchase details of order and deliveries.  Ensuring that equipment received and moved to the store room is labeled.  Ensuring that equipment purchased and delivered to every site are accounted for by Facility Officers. Show less

    • Executive Assistant to the Managing Director
      • Nov 2015 - Nov 2016

    • Customer Service
      • Apr 2015 - Nov 2015

    • Executive Secretary
      • Jun 2013 - Oct 2013

       Scheduling meetings and appointments.  Keeping offices running smoothly by managing communication and information.  First-line support to visitors on daily bases.  Receiving mails, dispatching mails and keeping records of all incoming correspondence.  Answering internal phone calls and acting on information accordingly.  Maintaining of impress account.  Organizing travel requirements for staff.  Scheduling meetings and appointments.  Keeping offices running smoothly by managing communication and information.  First-line support to visitors on daily bases.  Receiving mails, dispatching mails and keeping records of all incoming correspondence.  Answering internal phone calls and acting on information accordingly.  Maintaining of impress account.  Organizing travel requirements for staff.

    • Customer Service Representative
      • Jul 2009 - Oct 2012

      Handling daily target of incoming complaint & resolve customer queries via relevant system & application within agreed service level. Up sell and cross sales of company products and services and offer professional advice to prospective prepaid and postpaid customers on suitable products and services. Query resolution, escalation and follow up on escalated issues. Capturing customer details. Answering incoming calls, Deliver high levels of customer service (Quality) over the telephone, Show less

Education

  • Ambrose Alli University
    Bachelor of Arts (B.A.), History and International studies
    2001 - 2005

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