Experience

The Westin Maldives Miriandhoo Resort

• Maldives
• Hospitality
• 1 - 100 Employee

• Hostess

  • 2018 - Present



Kuramathi Maldives

• Maldives
• Hospitality
• 100 - 200 Employee

• Hostess

  • Feb 2017 - Sep 2018



Grand Millennium Dubai

• United Arab Emirates
• Hospitality
• 200 - 300 Employee

• Team Captain

  • Mar 2016 - Jun 2016

  Toshi Restaurant (Signature Asian Restaurant- Fine-Dining)Captain ( March 1, 2016-June 3, 2016)• To supervise the service of all restaurant staff on a daily basis• To assist the guest in choosing his or her beverage and or food order from the menu. And try to upsell specials.• To maintain a high standard of service to guests and recommend improvements.• To follow up on service and make sure guests are given attention.• To maintain a high profile during service periods to ensure standards of quality and service are maintained at all time.• To assist with all the Food and Beverage promotion within the outlet, including set up and implementation.• To immediately communicate all guest feedback or issue to the Manager. Show less

• Hostess

  • Jan 2015 - Feb 2016

  Toshi Restaurant (Signature Asian Restaurant- Fine Dining)Hostess (January 22, 2015- February 29, 2016 )• Reconfirming the reservation for the day• Oversees the reservation for the whole month and follow up what’s pending in the said reservation• Allocating the table for the reserved guest• Attending daily briefing to know what’s the promotion happening not only in the outlet but also with the other outlets in the hotel• Communicating to the co-colleague about the guest request• Answering the phone with our SOP(Standard operation Procedure)• Assisting the supervisor with the paper he needs and what to be file up for the restaurant operation• Monitoring the data base for the regular guest and put it in the system• Sending emails to the guest regarding their inquiry about the outlet• Knowing the daily revenue and expenses for the day• Sending the daily log book to the Head Director Show less



Dusit Thani Hotel

• Abu Dhabi, United Arab Emirates

• Food and Beverage Attendant

  • Jun 2013 - Jan 2015

  Urban Kitchen (All day Dining-buffet) Waitress/Hostess • Greeting the guest once they come in the restaurant • Seat them on their prefer seat if possible • Asked them if they need something • Present Bills • Micro’s input • Doing some paper works for the outlet • Exceeding guest satisfaction • Providing all guest request if possible • Updating daily logbook of the restaurant • Updating the Daily Report Revenue • Monitoring how many covers we did at the end of the shift/day Show less