Amadea Yohana

Customer Service Staff at PT Bank Capital Indonesia Tbk
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Contact Information
us****@****om
(386) 825-5501
Location
ID

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Bio

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Experience

  • PT Bank Capital Indonesia Tbk
    • Indonesia
    • Banking
    • 100 - 200 Employee
    • Customer Service Staff
      • Jan 2023 - Present
  • PT. Bank Victoria International, Tbk
    • Indonesia
    • Banking
    • 200 - 300 Employee
    • Customer Service Staff
      • Nov 2021 - Jul 2022

      1. Identified customer needs and suggested appropriate services to enhance customer experience 2. Solving customers financial needs and resolved the problem properly 1. Identified customer needs and suggested appropriate services to enhance customer experience 2. Solving customers financial needs and resolved the problem properly

  • PT Bank Central Asia Tbk
    • Indonesia
    • Banking
    • 700 & Above Employee
    • Frontliner
      • Aug 2018 - Aug 2021

      1. Increased customer satisfaction in service by 25% and be included in the 5 best branches in service. 2. Managed disaster management activities for 3 years 3. Identified customer needs and suggested appropriate services to enhance customer experienced 1. Increased customer satisfaction in service by 25% and be included in the 5 best branches in service. 2. Managed disaster management activities for 3 years 3. Identified customer needs and suggested appropriate services to enhance customer experienced

Education

  • Universitas Esa Unggul
    Sarjana, Public relations
    2019 - 2023

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