Experience

Native American Connections

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Director of Quality and Compliance

  • Jun 2018 - Present

• Quality Assurance and Training Manager

  • Jun 2018 - Present


Catholic Charities USA
• United States
• Non-profit Organizations
• 700 & Above Employee
• Senior Program Manager

  • Jul 2015 - Jun 2018


Child Crisis Center

• Strategic Management Services
• 1 - 100 Employee

• Parent Educator Supervisor

  • Jul 2012 - Oct 2014

  ● Provided support to staff and participated in daily activities essential to the completion of program objectives, including but not limited to, supervision, home-based intervention, referral, coordination, assessment and related activities. ● Compiled client’s files in accordance with established procedures including: all forms, on-going reports, and other significant documentation necessary for continuity of services. ● Compiled data and reports to fulfill contract requirements or, as requested. ● Provided direct supervision to six Parents as Teachers Parent Educators, including all program activities. ● Maintain primary focus on services on child development and healthy parent-child interactions and relationships and also ensure services are family-focused, developmentally appropriate and culturally sensitive. ● Performed data monitoring, evaluation, and reporting requirements, as assigned. ● Pulled reports from a database and created spreadsheets monthly as assigned. ● Reviewed all cases to monitor casework activities and determine effectiveness of program services and ensured program intervention activities are directly linked to child and family assessments and identified goals. ● Reviewed cases where there was a concern for the child/children’s safety and determined if a call to the Department of Child Safety hotline was needed. ● Provided oversight of the day-to-day program operations of the Parents as Teachers program and ensures that the program curriculum is utilized fully and appropriately. ● Oversaw and assisted in coordinating services with other community programs offering services to parents and young children. ● Reviewed program requirements, current processes and recommend updates/changes to improve service delivery. ● Collaborated, developed and implemented the use of a formal training program for new hires. ● Interviewed and trained new Parent Educators using the Parents as Teachers Quality Standards and the newly developed training program. Show less



Murphey School District

• United States
• Education Administration Programs
• 1 - 100 Employee

• First Things First Case Worker

  • Sep 2011 - Jul 2012

  ● Promoted and Recruited for the Parenting Education classes and activities through flyers and in person presentations of program focus. ● Developed and implemented Parent Education classes for families ● Presented, co-presented and facilitated parent education and literacy workshops on a daily basis on various topics. Entered data into spreadsheets in order to track service delivery on a monthly basis. ● Generated reports for program justification and statistical purposes. ● Requisitioned materials, snacks, ● Coordinated monthly and quarterly and supplies to implement programs and special events calendars with the assigned center staff. ● Generated facilities request to place events on the district calendar. ● Attended meetings with staff, partnerships and departments. ● Communicated with various vendors and partners regarding school and local events and services. ● Provided families with numerous community resources to include utility assistance, dental and low cost clinic locations and insurance applications. ● Conducted case management functions as needed with specific families. ● Referred families to Arizona Early Intervention based of developmental concerns. Show less



Crisis Nursery

• Individual and Family Services
• 1 - 100 Employee

• Early Head Start Teacher

  • Feb 2010 - Aug 2011

  ● Collaborated with the lead teacher in creating and implemented the weekly lesson plans. ● Assisted the lead teacher in caring for a group of 8 children ages 12 months to three years of age. ● Facilitated age appropriate activities throughout the day. ● Perform basic needs tasks for the children and promoted self-care skills as the child developed. ● Assisted in the completion of developmental screenings for the children. ● Noted observations of the children throughout the day and documented. ● Requested assessments to be completed by various professionals to include mental health and developmental specialists. ● Performed ICERS and ETERS inspections on other classrooms on a monthly basis. ● Followed state and founder guidelines and standards. ● Adhered to state and ADHS licensing standards. Show less



Arizona Autism United

• United States
• Individual and Family Services
• 1 - 100 Employee

• Habilitator

  • Aug 2009 - Feb 2010

  Provided 40 hours of habilitation services to a child with with autism on a monthly basis. Followed the child's service plan and used techniques to target behaviors and make behavior modifications to fulfill child and family goals. Provided 40 hours of habilitation services to a child with with autism on a monthly basis. Followed the child's service plan and used techniques to target behaviors and make behavior modifications to fulfill child and family goals.



Bank of America

• United States
• Banking
• 700 & Above Employee

• Teller Operations Specialist

  • Jul 2007 - May 2009

  ● Provided superior customer service to customers and internal departments. ● Supervised 8 tellers and the daily activity of the central vault. ● Coached tellers to improve performance. Checked in weekly to ensure professional and personal goals were actively supported. ● Maintained supply lists and placed orders as needed. ● Achieved banking center operational excellence by upholding established procedures and implementing new strategies. ● Prepared the teller operations files for the annual audit/compliance check. ● Coordinated monthly compliance meetings for the banking center personnel. ● Processed consumer and commercial deposits, cash checks, issued cashier's checks. ● Assisted clients in reconciling their personal and business accounts. Show less



Maricopa Integrated Health System

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Spanish Interpreter

  • Sep 2002 - Sep 2003

  OProvided Interpretation and translation services throughout the county hospital and clinics. Answered to department pages in a timely manner. Performed other duties as assigned. OProvided Interpretation and translation services throughout the county hospital and clinics. Answered to department pages in a timely manner. Performed other duties as assigned.



Phoenix Children's Hospital

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Office Support Specialist

  • Feb 2000 - Aug 2002

  Registered patients and scheduled new patient and follow up appointments for three practices. Collaborated with the nurse staff to fit in newly diagnosed children to see the doctors. Took faxed referral request for appointments. Pulled super bill for next day appointments and ordered the patient charts from the records department. Accepted copays, entered information in the system, completed daily deposit and submitted cash/checks to the clinic manager. Interpreted for the doctors as needed. Show less