Amélie Dastous

Academic Accommodations Service - Peer Helper at University of Ottawa
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Contact Information
us****@****om
(386) 825-5501
Location
Ottawa, Ontario, Canada, CA
Languages
  • Français Native or bilingual proficiency
  • English Professional working proficiency

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Credentials

  • Practice of Online Counselling
    Université d'Ottawa
    Sep, 2020
    - Oct, 2024
  • Express Coaching
    Université d'Ottawa
    Jun, 2020
    - Oct, 2024
  • ASIST Applied Suicide Intervention Skills Training
    LivingWorks
    Dec, 2019
    - Oct, 2024
  • safeTalk Suicide alertness for everyone
    LivingWorks
    Mar, 2016
    - Oct, 2024

Experience

  • University of Ottawa
    • Academic Accommodations Service - Peer Helper
      • Sep 2020 - Present

      • Online chat;• Act as a facilitator to help students identify their goals;• Create a support network for the student population;• Active and empathetic listening to the needs of students who come for help.

  • Hôpital Montfort
    • Intern at Borderline Personality Disorder Clinic
      • Sep 2020 - Dec 2020

      https://hopitalmontfort.com/en/outpatient-mental-health-clinic

  • University of Ottawa - Faculty of Law | Common Law
    • Administrative Assistant
      • Jun 2019 - Apr 2020

      Common Law Section - https://commonlaw.uottawa.ca/en Client Case Management. Establish rapport and work with a diverse clientele. Respond to telephone calls, and analyses the nature of calls, assess the degree of urgency, respond to the immediate concern of the caller or transfer to the Supervisor. If warranted, offer immediate support. Evaluating client needs. Providing information and advice on programs to assist client (requester) in making informed… Common Law Section - https://commonlaw.uottawa.ca/en Client Case Management. Establish rapport and work with a diverse clientele. Respond to telephone calls, and analyses the nature of calls, assess the degree of urgency, respond to the immediate concern of the caller or transfer to the Supervisor. If warranted, offer immediate support. Evaluating client needs. Providing information and advice on programs to assist client (requester) in making informed decisions and choices. Provide support before and during each review period to the faculty support team. Show more Show less

  • Université d'Ottawa
    • Information Assistant
      • May 2018 - Aug 2018

      Office of the Registrar - https://www.uottawa.ca/en/contact Provide courteous and timely service in accordance with the standards of the Information and Service Center, in person, by phone, and by chat. Client Case Management. Crisis Management. Evaluation of individuals’ social well-being.  Assessment of the perception of self and the individuals’ ability to function in the community. Establish rapport and work with a diverse clientele. Responding to… Office of the Registrar - https://www.uottawa.ca/en/contact Provide courteous and timely service in accordance with the standards of the Information and Service Center, in person, by phone, and by chat. Client Case Management. Crisis Management. Evaluation of individuals’ social well-being.  Assessment of the perception of self and the individuals’ ability to function in the community. Establish rapport and work with a diverse clientele. Responding to telephone calls and/or chats, and analyses the nature of calls/chat, assess the degree of urgency, eligibility and respond to the immediate concern of the caller or transfer to the next level Counsellor. Providing information and advice on programs to assist client in making informed decisions and choices. Show more Show less

  • Université d'Ottawa
    • Human Resources Administrative Clerk
      • May 2017 - Aug 2017

      Office of the Dean of the Faculty of Social Sciences - https://socialsciences.uottawa.ca/ Client Case Management. Establish rapport and work with a diverse clientele. Responding to telephone calls, and analyses the nature of calls, assess the degree of urgency, and respond to the immediate concern of the caller or transfer to the Supervisor. Evaluating client needs. Providing information on programs to assist client in making informed decisions and… Office of the Dean of the Faculty of Social Sciences - https://socialsciences.uottawa.ca/ Client Case Management. Establish rapport and work with a diverse clientele. Responding to telephone calls, and analyses the nature of calls, assess the degree of urgency, and respond to the immediate concern of the caller or transfer to the Supervisor. Evaluating client needs. Providing information on programs to assist client in making informed decisions and choices. Research, analysis, and data compilation. Show more Show less

  • Parks Canada
    • Administrative Assistant
      • May 2016 - Aug 2016

      Law Enforcement - https://en.wikipedia.org/wiki/Parks_Canada Client Case Management. Responding to telephone calls, and analyses the nature of calls, assess the degree of urgency, and respond to the immediate concern of the caller or transfer to the Supervisor. Evaluating client needs.

  • Ville d'Ottawa
    • Administrative Clerk
      • Jun 2015 - Aug 2015

      Office of the Deputy-Mayor - https://en.wikipedia.org/wiki/Bob_Monette Client Case Management. Evaluation of individuals’ social well-being.  Establish rapport and work with a diverse clientele. Evaluating client needs. Research, analysis, and data compilation. Assistance with the execution of special projects. Coordination of logistical requirements for meetings and events. Support to Mr. Monette in work related activities, such as: fundraising, note… Office of the Deputy-Mayor - https://en.wikipedia.org/wiki/Bob_Monette Client Case Management. Evaluation of individuals’ social well-being.  Establish rapport and work with a diverse clientele. Evaluating client needs. Research, analysis, and data compilation. Assistance with the execution of special projects. Coordination of logistical requirements for meetings and events. Support to Mr. Monette in work related activities, such as: fundraising, note taking, and photography. Data entry, filing and file retention. Quality control of management systems, and records. Show more Show less

Education

  • Université d'Ottawa
    -
  • Université d'Ottawa
    -
  • École secondaire publique De La Salle
    -

Community

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