Experience

Visit Lodi! Conference and Visitors Bureau

• United States
• Hospitality
• 1 - 100 Employee

• Office Manager

  • Mar 2019 - Present

  • Serve as a primary source for visitor information for Lodi and the surrounding area• Supervise the weekend Customer Service Rep staff member, including hiring and discipline• Fill-in for weekend Customer Service Rep, as needed• Coordinate the annual Tourism Luncheon, manage most aspects of the event, and serve as day-of coordinator• Maintain visitor center exhibits including updating event listings and attraction exhibits• Work tradeshows and local event information booths• Assist the President and CEO with other responsibilities and project work, as required



Creative Designs by Manabe

• Marketing Assistant

  • Apr 2009 - Dec 2020

  • Support day-to-day marketing operations including but not limited to promotion schedules and presentations using print and visual presentation• Coordinate and setup/takedown event booth to create awareness of service and products• Oversee social media marketing through Facebook• Assist and develop tracking sale and profits for each project• Assist in customer retention through organized scheduling and follow up calls to develop rapport and positive relationship with local high schools• Prepare business proposals to create awareness through community outreach• Provide prompt and accurate customer service to written inquiries regarding services and product• Serve as a point of contact in the capacity of Filed Representative to providing printed literature, visual and audio presentations• Graphic Design duties including company literature, promotional flyers, and jacket designs



San Francisco 49ers

• United States
• Spectator Sports
• 500 - 600 Employee

• Brand Ambassador - Bay Area Host Committee

  • Oct 2018 - Jan 2019

  • Setup and execute Watch Parties during marquee matchups on weekends throughout the college football season• Provide marketing at Bay Area Host Committee community outreach appearances and other events as needed• Promote BAHC, College Football Playoff and the San Francisco 49ers in a professional and respectful manner while dealing with members of the community• Drive equipment and members of the Bay Area Host Committee Street Team to events and coordinate with on-site contacts to ensure proper setup• Garner excitement, while educating the public on all events surrounding the College Football Playoff National Championship



Stockton Heat Hockey Club

• United States
• Spectator Sports
• 1 - 100 Employee

• Group Sales/Community Relations Coordinator

  • Jul 2017 - Sep 2018

  -Sell and service group ticket sales plans, including premium seating, to maximize full revenue and ensure a high level of hospitality-Develop new sales and prospects daily-Ensure customer issues are resolved and all customer contacts recorded in department CRM-Implement plans to create new group sales opportunities and expand current categories-Perform event day responsibilities including entertaining clients and fulfilling large/theme night group commitments on weeknights and weekends-Responsible for the development and implementation of all community programs (youth, school, reading, non-profit, Kids Club, etc.) with the primary purpose of each program to drive ticket sales and attendance-Execute all player appearances-Responsible for the employment, appearance schedule and performance of mascot at both the Arena and in the community-Responsible for Community Relations Activities as assigned-Attend networking mixers, mascot and/or player appearances around the Stockton community as needed



Sacramento Kings

• United States
• Spectator Sports
• 300 - 400 Employee

• Membership Development & Sales Campaigns Assistant

  • Sep 2016 - Sep 2017

  •Assist in fan experience events with groups up to 25 or more or season ticket members in-game•Collaborating with Ticket Sales and Service teams to have successful season ticket member events for current ones during the season and for the future•Organizing game day prep to help the MDSC team execute all tasks and in-game events occurring each game•Working along with Sacramento Kings Entertainment Department and players in a professional matter to insure there is a smooth transition during game days•Perform smooth set up and check-in process with 40% show rates to ensure timeliness•Act as a helping hand to fans/clients that need assistance



Modesto Nuts Professional Baseball Club

• United States
• Spectator Sports
• 1 - 100 Employee

• Promotions Team

  • Mar 2017 - Aug 2017

  • Set up/take down promotional booth on game day• Mascot handling and performed as team Mascot as needed• Coordinate and prepare game day promotions (on field activities and promotional giveaways)

• Community Relations Intern

  • Oct 2016 - May 2017

  •Assist at season ticket member events and help with the process of set up•Organizing game day prep to ensure the Community Corner has everything for game days•Responsible for School Incentive Program mailings, sorting SIP vouchers and more•Assist in the office to help organize paperwork, prep mailing orders, perform basic office duties and act as a helping hand to other faculty in the office•Attend networking events, mascot/player appearances around the Stockton community and other communities outside of Stockton as needed•Escorting/handling the mascot during game days to ensure they are in the correct positions, greet the fans, execute tasks during the game and assist them with the suit•Performing as the mascot when they are not available for appearances or game days•Provide photography and videography when asked by the Director of Community Relations or by the Media Department.



Cafe by the Spa

• United States
• Restaurants

• Server Cashier

  • 2013 - 2014

  While working at the café I had many responsibilities and hats to wear as an employee of a small business. Working as a cashier and hostess was one of the main roles, but I also served and prepped food for the customers. We worked close with businesses around the café so we would also make deliveries to them when they called in orders for breakfast and lunch.