Experience

LOVELL ~ Solutions & Performance

• Director of Federal Contracts

  • Nov 2019 - Present

  Lovell's primary mission is to provide exclusive medical, surgical, and pharmaceutical resources to the U.S. Department of Defense and Veterans Affairs Medical Organizations. We work with medical product developers to certify and market the latest in life saving technologies to the Federal Government. *Oversee all contracting activities involving the U.S. Department of Veterans Affairs (VA), Department of Defense (DoD), the GSA Online Catalog, and the Defense Logistics Agency (DLA). *Corresponding with contracted companies regarding required documentation for successfully addition of products to the Federal Government (VA, DoD, GSA, ECAT). Show less



Alyssa K Photography

• Photographer

  • May 2020 - Present

  Lifestyle Photographer > Located in West Michigan > Portraits, Marketing, Family & Couples Photo Services > Landscape & Nature Digital Prints visit www.alyssakphotography.com Follow Me @AlyssaKPhotography18 Lifestyle Photographer > Located in West Michigan > Portraits, Marketing, Family & Couples Photo Services > Landscape & Nature Digital Prints visit www.alyssakphotography.com Follow Me @AlyssaKPhotography18



Lovell Government Services LLC

• Contracts & Account Manager

  • Oct 2018 - Aug 2019

  * Assisted CEO generate documents for the U.S. Department of Veterans Affairs (VA) and the Department of Defense (DoD) * Created and sent purchase orders to contracted companies for shipment of supplies * Relayed invoices to appropriate VA Medical Centers and through Wide Area Work Flow (WAWF) * Corresponded with contracted companies regarding products and certificates of insurance * Assisted CEO generate documents for the U.S. Department of Veterans Affairs (VA) and the Department of Defense (DoD) * Created and sent purchase orders to contracted companies for shipment of supplies * Relayed invoices to appropriate VA Medical Centers and through Wide Area Work Flow (WAWF) * Corresponded with contracted companies regarding products and certificates of insurance



University of Michigan

• United States
• Higher Education
• 700 & Above Employee

• Student Financial Services Representative

  • Aug 2015 - Jul 2018

  *Conducted tuition, housing, insurance and fee payments for student accounts *Replied to students and parents regarding their questions in person and through email *Cashed out Travel Advances and Petty Cash forms *Deposited checks mailed in for outstanding balances of tuition and fees *Processed deposits for departments, student organizations, and club sports teams *Performed training for new tellers and learned managerial duties *Conducted tuition, housing, insurance and fee payments for student accounts *Replied to students and parents regarding their questions in person and through email *Cashed out Travel Advances and Petty Cash forms *Deposited checks mailed in for outstanding balances of tuition and fees *Processed deposits for departments, student organizations, and club sports teams *Performed training for new tellers and learned managerial duties



Mercantile Bank of Michigan

• Senior Customer Specialist

  • Jun 2014 - Aug 2015

  *Trained new hires on company specific software to become qualified for job related activities *Initiated weekly ordering of currency for vault and organize Federal sell back of excess*Conducted surprise monthly audits of colleagues, vault, and ATM

• Customer Specialist

  • Mar 2013 - Jun 2014

  *Acted as a focal point for customer inquiries pertaining to financial services provided by Mercantile *Logged 1,483 entries within Mercantile’s customer support database during first year of employment



Logan's Roadhouse

• Restaurants
• 700 & Above Employee

• Waitress

  • May 2012 - Mar 2013

  *Greeted, served, and managed guests providing exceptional customer service *Learned the importance of prioritizing time sensitive tasks to make efficient use of time *Greeted, served, and managed guests providing exceptional customer service *Learned the importance of prioritizing time sensitive tasks to make efficient use of time



Steelcase

• United States
• Furniture and Home Furnishings Manufacturing
• 700 & Above Employee

• Parts Supply Selection at the Steelcase Kentwood East Plant

  • May 2011 - Aug 2011

  *Delivered parts for line production and assembly of custom crafted Steelcase products *Ensured production material was delivered accurately improving error ratio to less than 1 percent *Delivered parts for line production and assembly of custom crafted Steelcase products *Ensured production material was delivered accurately improving error ratio to less than 1 percent



Boyne Mountain Resort

• United States
• Hospitality
• 100 - 200 Employee

• Snow Sports Academy, Ski Instructor

  • Dec 2007 - Feb 2011

  *Ski instructed ages 3 to 12, teens, and adults ranging from beginner to expert *Received 20 recommendations and 15 personal requests for private lessons from returning students

• Customer Service Staff, Golf Group

  • May 2008 - Aug 2009

  *Achieved favorable performance reviews from supervisor and customer surveys*Welcomed patrons as they arrived and assisted with their needs to ensure a positive and enjoyable experience



Timber Lake West Camp

• United States
• Recreational Facilities
• 1 - 100 Employee

• General Counselor

  • Jun 2010 - Aug 2010

  *Worked with an international staff of counselors leading day and night activities for young girls ages 8 to 11 *Received favorable reviews from the camp director in the areas of leadership, student interaction and positive role model *Worked with an international staff of counselors leading day and night activities for young girls ages 8 to 11 *Received favorable reviews from the camp director in the areas of leadership, student interaction and positive role model