Alyssa Hayes

Staff Development Manager at 24 Carrots Catering and Events
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Contact Information
us****@****om
(386) 825-5501
Location
Rancho Santa Margarita, California, United States, US

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Experience

    • United States
    • Events Services
    • 1 - 100 Employee
    • Staff Development Manager
      • Jun 2019 - Present

      ● Cultivate strong partnership within key hiring groups and senior leadership that results in successful candidate sourcing strategies, interview strategies and techniques, equitable offer packages, and workforce planning initiatives ● Responsible for the staffing and recruiting lifecycle for screening, recruitment, interviewing and hiring of qualified candidates ● Execute weekly orientation and onboarding processes that outlines all company guidelines and expectations ● Assess and identify future hiring needs based on seasonality and fluctuation of the business strategy ● Properly staff and manage approximately 300 employees ● Partner with external agencies to match qualified candidates and opportunities. Manage agency relationship to achieve mutual benefit ● Conduct weekly follow up reports and evaluate team members performance based on company guiding principles ● Foster open communication with all team members regarding performance and expectations ● Updated and implemented new company policies and procedures to increase performance expectations ● Maintain current knowledge of all California Labor law ● Oversee all tentative, confirmed, and pending events to manage and anticipate staffing needs ● Partner with the sales team to confirm appropriate staffing for upcoming events by evaluation the necessary skillsets needed based on complexity of event ● Utilize and proficiently navigate recruiting databases to procure and screen candidates Show less

  • Hanna's Prime Steak
    • Rancho Santa Margarita, California, United States
    • Lead Server/Bartender/ Manager
      • Oct 2014 - Aug 2019

      ● Provided onboarding and training to all new employees on adequate procedures for service etiquette and food handling ● Managed the daily operations of private dining rooms which include; managing reservations, accommodating special requests and coordinating private events ● Organized and executed exclusive winemaker dinners by working directly with the winemakers and internal staff to create a customized menu, coordinate table arrangements and ensure precise timing of food presentation ● Maintained custom guest database application to monitor and track guest profiles to ensure all preferences and requests were accommodated accordingly Show less

  • Sammy's Original
    • Lake Forest, California, United States
    • General/Bar Manager
      • Feb 2014 - Oct 2014

      ● Hired and trained new staff for successful restaurant opening by conducting comprehensive training seminars consisting of mock service, menu education, beer wine and spirits education and satellite wagering rules and regulations ● Responsible for managing and coordinating schedules for all employees while maintaining a profitable labor cost as well as running and efficient restaurant ● Conducted root case analysis on restaurant sales, trends, probability and adjusted accordingly ● Maintained working relationship with all service vendors by conducting frequent meetings to monitor product sales and services Show less

  • Casa Ranchero
    • Ladera Ranch, California, United States
    • Bar Manager
      • Oct 2010 - Apr 2013

      ● Conducted interviews and new hire onboarding training to help launch opening of new restaurant ● Directed weekly staff management meetings to brainstorm new strategies for promotional events, address and overcome potential problem situations and review profit and loss margins to identify areas of opportunity ● Managed employee scheduling to create an efficient workplace while keeping labor costs to a minimum as to ensure a profit ● Conducted interviews and new hire onboarding training to help launch opening of new restaurant ● Directed weekly staff management meetings to brainstorm new strategies for promotional events, address and overcome potential problem situations and review profit and loss margins to identify areas of opportunity ● Managed employee scheduling to create an efficient workplace while keeping labor costs to a minimum as to ensure a profit

Education

  • California State University, Fullerton
    Bachelor of Arts - BA, Communications - Public Relations
  • Saddleback College
    Associate of Arts - AA, Communication, General

Community

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