Experience

TxDOT
• Appliances, Electrical, and Electronics Manufacturing
• 700 & Above Employee
• Customer Service Representative

  • Sep 2021 - Present


Aditu Arkeologia Field School

• Archaeological Student

  • Jul 2021 - Aug 2021

  Attended an archaeological field school located in Orreaga/Roncesvalles, where I learned archaeological excavation techniques and procedures and analyzed artifacts and human skeletal remains from a highly commingled context. Conducted inventory of both commingled and articulated burials, as well as associated artifacts and materials, to construct an MNI for the site and glean information about the stratigraphic context. Attended an archaeological field school located in Orreaga/Roncesvalles, where I learned archaeological excavation techniques and procedures and analyzed artifacts and human skeletal remains from a highly commingled context. Conducted inventory of both commingled and articulated burials, as well as associated artifacts and materials, to construct an MNI for the site and glean information about the stratigraphic context.



Activus Connect

• United States
• Outsourcing and Offshoring Consulting
• 200 - 300 Employee

• Customer Service Representative

  • Apr 2021 - Jul 2021

  Assisted with the CDC's COVID-19 vaccine assistance hotline, where I answered inbound calls from callers seeking information about the COVID-19 vaccines and locations of vaccine providers. Gained experience defusing tense and aggressive callers, researching information at callers' request, and utilizing the Microsoft Dynamics CRM software. Assisted with the CDC's COVID-19 vaccine assistance hotline, where I answered inbound calls from callers seeking information about the COVID-19 vaccines and locations of vaccine providers. Gained experience defusing tense and aggressive callers, researching information at callers' request, and utilizing the Microsoft Dynamics CRM software.


ReconMR
• United States
• Market Research
• 100 - 200 Employee
• Call Center Associate

  • Jul 2020 - Apr 2021


University of Sheffield Department of Archaeology

• Student Volunteer

  • Sep 2018 - Jul 2019

  Assisted with laboratory processing of human skeletal remains recovered at the Anglo-Saxon archaeological site of Scremby, Lincolnshire, UK, including cleaning of remains. I also assisted the department with community outreach as part of the annual Being Human festival. Assisted with laboratory processing of human skeletal remains recovered at the Anglo-Saxon archaeological site of Scremby, Lincolnshire, UK, including cleaning of remains. I also assisted the department with community outreach as part of the annual Being Human festival.



Texas State University SLAC

• Private Tutor

  • Oct 2016 - May 2018

  Tutored students one-on-one in subjects related to Anthropology, History, and Spanish. Crafted personalized lesson plans tailored to each student's individual academic strengths and weaknesses in order to build understanding of the subjects and improve exam scores. Tutored students one-on-one in subjects related to Anthropology, History, and Spanish. Crafted personalized lesson plans tailored to each student's individual academic strengths and weaknesses in order to build understanding of the subjects and improve exam scores.