Experience

CMI Media Group

• United States
• Advertising Services
• 700 & Above Employee

• Associate Media Planner

  • Feb 2021 - Present

• Associate Media Planner

  • Jun 2020 - Feb 2021



The Walt Disney Company

• United States
• Entertainment Providers
• 700 & Above Employee

• Merchandise Intern

  • Jan 2019 - May 2019

  ● Delivered exceptional daily guest service in Disney’s Animal Kingdom.● Prepared interesting and innovative visual displays which grabbed guest interest and promoted sales. ● Developed sales strategies in order to increase guest satisfaction. ● Demonstrated memorable yet efficient guest service in high volume areas.● Displayed quick thinking with problem solving abilities during high pressure periods. ● Brainstormed with leadership in order to create “show ready” displays of merchandise.● Interacted with guests and analyzed behavior in order to suggest appropriate merchandise for purchase. ● Monitored and replenished display inventory and restructured according to available stock.



Fuddruckers

• United States
• Restaurants
• 500 - 600 Employee

• Social Media Marketing Intern

  • Jan 2018 - Jan 2019

  ● Created unique and engaging content for a range of social media platforms including Facebook, Instagram, and Snapchat.● Engaged with followers on social media and responded to customer reviews in a timely manner. ● Drafted press releases in order to inform the public about upcoming in-store and sponsored events. ● Tracked and analyzed weekly Facebook analytics reports and adjusted demographics accordingly. ● Designed and scheduled 3-5 weekly email blasts for rewards members. ● Developed Lunch Program discount card which increased weekly lunch sales.● Approved graphic designs generated by corporate to push promotional campaigns.● Researched latest trends and strategized proper dates and times to post.● Contributed to mock-ups, email campaigns and social media content.● Assembled Fudds Club Rewards membership lists.● Generated sponsorships and maintained positive relationships with related and partnering entities to enhance marketing objectives.



Cinépolis Cinemas USA

• United States
• Entertainment Providers
• 100 - 200 Employee

• Service Supervisor

  • Aug 2017 - Jan 2019

  ● Monitored team’s performance and delivered feedback when necessary.● Assisted with training and development of team members.● Handled customer complaints and inquiries in order to resolve discrepancies. ● Used effective verbal communication skills to instruct and direct crews during shifts, build team consensus and accomplish important tasks.● Operated cash register for cash, check and credit card transactions.● Ensured that theaters and surrounding lobby areas were consistently cleaned.● Recorded inventory of products at the completion of each shift.

• Floor Staff

  • Sep 2016 - Aug 2017

  ● Sold admission, processed payments and issued tickets.● Communicated with management appropriately and with care. ● Prepared and sold food and drinks for customers.● Performed exceptional cleaning skills with knowledge of different cleaning chemicals and how to properly use them