Repair Supervisor

• Aug 2019 - Present

Regional Administrator

• Feb 2017 - Aug 2019

Patient Access Specialist

• Aug 2016 - Dec 2016

Accounts Receivable Specialist

• Mar 2015 - Jul 2016

I answer phone calls, emails, and web chats regarding accounts receivable questions or concerns. I am trained in basic administrative tasks as well as credit card fraud prevention. I process a variety payment methods including check, ACH, and credit card. I am assigned to 60 large accounts where I ensure proper application of payments and world class customer service. I answer phone calls, emails, and web chats regarding accounts receivable questions or concerns. I am trained in basic administrative tasks as well as credit card fraud prevention. I process a variety payment methods including check, ACH, and credit card. I am assigned to 60 large accounts where I ensure proper application of payments and world class customer service.

Customer Service Representative

• Nov 2014 - Jan 2015

Register operations, stock merchandise, answer phone calls and offer credit card. Register operations, stock merchandise, answer phone calls and offer credit card.

Membership and Marketing Team Lead

• May 2012 - Jun 2014

I was in charge of ensuring all employees were trained in membership policies, I evaluated my teams performance on a weekly and monthly basis. I was in charge of ensuring we hit out income budgets monthly and annually. I planned and executed all membership events inside and outside of the club. I was in charge of ensuring all employees were trained in membership policies, I evaluated my teams performance on a weekly and monthly basis. I was in charge of ensuring we hit out income budgets monthly and annually. I planned and executed all membership events inside and outside of the club.

Customer Service

• Feb 2007 - Aug 2010

Register operations, merchandise returns, running the phone system, stocking product, tobacco and lottery sales, petty cash fund. Register operations, merchandise returns, running the phone system, stocking product, tobacco and lottery sales, petty cash fund.