Experience

United States Equestrian Federation

• United States
• Spectator Sports
• 100 - 200 Employee

• Customer Service Representative

  • Nov 2015 - Present

  The Olympic Governing Body for Equestrian Sports, USEF regulates 28 different breeds and disciplines for National and International competitions. To date, USEF has over 100,000 members world wide and almost 200,000 registered horses. I have what would be described as the front line contact with our members. I assist them with renewing memberships, answering questions, and solving problems. We are responsible for taking credit card payments and check processing. I am personally responsible for reviewing accounts for processing adjustments or writing refunds. Show less



Smoothie King (SKFI)

• United States
• Restaurants
• 700 & Above Employee

• Manager

  • Jan 2015 - Nov 2015

  I started as a general Team Member, and was promoted to Team Lead 2 months after being hired because of my strong team building skills and intricate part in training new employees. Within 6 months, I was promoted to Store Manager. With this position, I assisted the franchise owners with daily operations and financial records. I was responsible for maintaining an team work environment, as well as interacting with customers to create a great guest experience. I trained and guided team members with product selections and suggested selling techniques.  Show less



Otterbein University

• Westerville, OH

• Admissions Assistant

  • Feb 2013 - Dec 2014