Experience

Pilgrim Insurance

• United States
• Insurance
• 1 - 100 Employee

• Physical Damage Supervisor- Personal

  • Aug 2018 - Present

  Greater Boston Area



Plymouth Rock Assurance

• United States
• Insurance
• 700 & Above Employee

• Personal Injury Protection Claims Adjuster

  • Jul 2017 - Aug 2018

  Boston, MA • Manage caseload of 300 plus files to determine exposure and provide explanation of coverage • Assess medical treatment, evaluate medical bills and interpret medical records to determine injuries and monitor ongoing treatment • Negotiate with attorneys to settle suites quickly and efficiently • Identify potential fraud cases and refer files to special investigation as appropriate • Assist other units as needed to make contacts with all parties and address any customer or agent… Show more • Manage caseload of 300 plus files to determine exposure and provide explanation of coverage • Assess medical treatment, evaluate medical bills and interpret medical records to determine injuries and monitor ongoing treatment • Negotiate with attorneys to settle suites quickly and efficiently • Identify potential fraud cases and refer files to special investigation as appropriate • Assist other units as needed to make contacts with all parties and address any customer or agent concerns

• Property Damage Claims Representative

  • Apr 2015 - Jul 2017

  Boston, MA • Analyzed first and third party claims to determine extent of company's liability • Investigate the file in a prompt and thorough manner in order to accurately recognize exposure • Established and maintained high level of positive working relationships with internal and external customers and ensure satisfaction with company services • Negotiate liability exposures with claimant carriers on behalf of policyholders • Settled total loss claims and processed the appropriate paperwork… Show more • Analyzed first and third party claims to determine extent of company's liability • Investigate the file in a prompt and thorough manner in order to accurately recognize exposure • Established and maintained high level of positive working relationships with internal and external customers and ensure satisfaction with company services • Negotiate liability exposures with claimant carriers on behalf of policyholders • Settled total loss claims and processed the appropriate paperwork in a timely manner • Quickly and effectively solve customer challenges



Monument Mountain Regional High School

• Assistant Swim Coach

  • Nov 2010 - Feb 2015

  Great Barrington, MA - Assist head coach in creation and implementation of practices -Supervise high school athletes at practices, competitions, and team events.



Berkshire Insurance Group

• Insurance
• 1 - 100 Employee

• Producer

  • Jul 2011 - Dec 2014

  Great Barrington, MA -Customize insurance programs to suit individual customers, covering risks including liability and property -Interview prospective clients to obtain information about needs and discuss existing coverage -Present proposals to customers on behalf of insurance companies, obtain completed applications, and submit new business to underwriters -Review accounts on an annual basis to ensure customer needs are met and policies reflect current circumstances -Develop clientele by networking… Show more -Customize insurance programs to suit individual customers, covering risks including liability and property -Interview prospective clients to obtain information about needs and discuss existing coverage -Present proposals to customers on behalf of insurance companies, obtain completed applications, and submit new business to underwriters -Review accounts on an annual basis to ensure customer needs are met and policies reflect current circumstances -Develop clientele by networking within community and bank branches Show less



YMCA Camp Hi-Rock

• United States
• Civic and Social Organizations
• 1 - 100 Employee

• Lead 10 and Under Swim Coach

  • May 2010 - Feb 2014

  Great Barrington, MA -Designed and implemented practices for 25 youth swimmers ages 8-11 -Trained athletes in proper competitive swimming techniques -Maintained up-to-date knowledge of USA Swimming rules and regulations -Managed electronic meet entries and results through team management software



Town of North Canaan

• Lifeguard

  • Jun 2007 - Aug 2009

  Canaan, CT