Alyssa MacDow
Installation Coordinator / CSA Team Lead at Instron- Claim this Profile
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Bio
Leslie Ciborowski
Alyssa MacDow is a wonderful client. She is organized; articulate; knows her audience; organized and is someone that I respect and have had amazing opportunities to work with her teams. Alyssa knows what customer service excellence is; she expects it and she makes my job easy when determining the best program for the employees at Instron. Thank you Alyssa. Leslie Ciborowski, TrainSmart
Leslie Ciborowski
Alyssa MacDow is a wonderful client. She is organized; articulate; knows her audience; organized and is someone that I respect and have had amazing opportunities to work with her teams. Alyssa knows what customer service excellence is; she expects it and she makes my job easy when determining the best program for the employees at Instron. Thank you Alyssa. Leslie Ciborowski, TrainSmart
Leslie Ciborowski
Alyssa MacDow is a wonderful client. She is organized; articulate; knows her audience; organized and is someone that I respect and have had amazing opportunities to work with her teams. Alyssa knows what customer service excellence is; she expects it and she makes my job easy when determining the best program for the employees at Instron. Thank you Alyssa. Leslie Ciborowski, TrainSmart
Leslie Ciborowski
Alyssa MacDow is a wonderful client. She is organized; articulate; knows her audience; organized and is someone that I respect and have had amazing opportunities to work with her teams. Alyssa knows what customer service excellence is; she expects it and she makes my job easy when determining the best program for the employees at Instron. Thank you Alyssa. Leslie Ciborowski, TrainSmart
Experience
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Instron
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United States
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Industrial Machinery Manufacturing
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700 & Above Employee
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Installation Coordinator / CSA Team Lead
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May 2022 - Present
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Customer Support Administrator Team Lead
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Dec 2018 - May 2022
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Customer Support Administrator
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Oct 2014 - Dec 2018
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Administrative Assistant
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Oct 2012 - Oct 2014
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UMass Boston
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United States
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Higher Education
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700 & Above Employee
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Administrative Assistant - Office of the Vice Chancellor for Administration & Finance
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Apr 2002 - Oct 2012
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Phoneathon Associate, Office of University Advancement
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Sep 2001 - Apr 2002
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Education
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2009 - 2011
University of Massachusetts Boston
Master of Science - MS, Public Administration -
2001 - 2006
University of Massachusetts Boston
Bachelor of Arts - BA, Social Psychology
Community
